Protecting You, Your Family, and Your Business for Over 30 Years
At Nelson Jordan & Co, we are your local friendly Scottish Insurance Broker, providing effective and value for money insurance cover and claims assistance for you, your family, and your business for over 30 years. Our experienced team of insurance professionals takes pride in offering personalized services tailored to meet your specific needs. We understand that every individual and business is unique, and we strive to provide customized insurance solutions to ensure you have the right cover in place.
Our Services
We offer a wide range of insurance products to cater to your motor, home, and business insurance needs. Our motor insurance solutions include car insurance, van insurance, motor cycle insurance, mini bus insurance, courier/haulier insurance, taxi insurance, motor trade insurance, young driver insurance, and temporary cover insurance. For your home, we offer buildings insurance, contents insurance, unoccupied properties insurance, caravan insurance, holiday home/second home insurance, and buy-to-let insurance.
In addition, we provide liability insurance, construction insurance, golf/sports/social clubs insurance, hairdressers/leisure insurance, commercial premises insurance, retailers/shops/offices insurance, guest homes/hotels insurance, nursing homes insurance, churches/temples insurance, food and drink insurance, and pet insurance. We also offer event insurance, wedding insurance, and travel insurance.
Our Expertise
With an average of over 20 years of experience, our dedicated and named staff take pride in providing exceptional service to our clients. We act for most of the well-known insurance companies and have access to the Lloyds of London market, ensuring that we can provide competitive quotes from major UK-based insurers. Our team is committed to guiding you through the options available to you, discussing your requirements carefully, and providing effective and cost-efficient cover to meet your specific needs.
Our History
Since our inception, we have been committed to delivering high-quality insurance services to our clients. With over 30 years of experience, we have built a reputation for providing exceptional service, competitive quotes, and personalized attention to meet the unique needs of our clients.
Overview of Reviews
Positive Reviews
The majority of reviewers praised the insurance broker for their exceptional service, highlighting the helpful and friendly staff, particularly mentioning Karen, Jim, and the two Karens. Many reviewers appreciated the personal touch, stating that the staff went the extra mile to help them. The broker's knowledge and professionalism were also commended, with several reviewers recommending the company to family and friends.
Negative Reviews
On the other hand, two reviewers expressed dissatisfaction with the company. One reviewer criticized the service charges, stating that the company preyed on the old and vulnerable. Another reviewer had a negative experience with the company, citing unprofessionalism, rudeness, and dishonesty.
Staff
Many reviewers praised the staff, particularly Karen, Jim, and the two Karens, for their exceptional service and helpfulness.
Pricing
Some reviewers commended the company for offering competitive prices for their insurance services.
Claims Process
One reviewer had a positive experience with the claims process, stating that the staff helped them when they needed to make a claim.