At Autonet Insurance, we're dedicated to providing tailored insurance policies for individuals and businesses alike. With a wide range of options available, we're committed to finding the right cover for you. Whether you're a car owner, van driver, or business owner, we're here to help you navigate the complex world of insurance.
Our Services
As a leading insurance broker, we specialise in providing car and van insurance policies that cater to your specific needs. Our team of experts works with a panel of top UK insurers, including AXA and Aviva, to offer a range of options that provide comprehensive cover for your vehicle. From windscreen cover to motor legal expenses, we can help you customise your policy to suit your requirements.
In addition to our car and van insurance offerings, we also provide business insurance, including fleet insurance, employers' public liability insurance, and public liability insurance. We understand that every business is unique, and we're dedicated to finding the right cover for your specific needs.
Our Expertise
With years of experience in the insurance industry, our team of experts is dedicated to providing exceptional customer service and tailored insurance solutions. We pride ourselves on our quick and easy insurance process, instant cover, and 24-hour claims helpline. Our commitment to excellence has earned us a mult-award winning reputation, and we're proud to be a trusted name in the insurance industry.
Our Promise
At Autonet Insurance, we're committed to making sure you have the right insurance policy for your needs. We believe in providing clear, straightforward information about our policies, so you can make informed decisions about your insurance. Our 24-hour claims helpline is always available to assist you in the event of an emergency, and our team is dedicated to providing exceptional customer service every step of the way.
Company Performance and Reliability
The reviews suggest that Autonet Insurance is unreliable and prone to making mistakes. Multiple reviewers experienced issues with policy cancellations, renewals, and changes to their policies, often resulting in additional unwanted charges.
Poor Communication and Customer Service
Reviewers consistently reported poor communication and customer service from Autonet Insurance. Phone calls were often put on hold for extended periods, and customer service representatives were unhelpful or unresponsive.
Hidden Fees and Charges
Several reviewers reported being surprised by additional fees and charges, including cancellation fees, administrative charges, and premium increases.
Unfair Business Practices
Some reviewers accused Autonet Insurance of engaging in unfair business practices, such as increasing premiums significantly at renewal time, making it difficult to cancel policies, and charging excessive fees for minor changes to policies.
Lack of Transparency
Reviewers complained about a lack of transparency in Autonet Insurance's business practices, including unclear policy terms and conditions, and unexpected charges and fees.
Competitor Comparison
One reviewer reported finding a better deal with a competitor, highlighting Autonet Insurance's uncompetitiveness in the market.
Rare Positive Review
One reviewer had a positive experience with Autonet Insurance, reporting helpful service when changing car details.
