Where excellence meets exceptional service
At Shillan Property, we pride ourselves on being an independently owned and operated Estate Agency, founded by local people who have built up an excellent reputation for their service. With a wealth of experience in the property market, our team has learned and grown from junior to corporate director level, and we now enjoy the independence and flexibility to make instant decisions for the benefit of all concerned.
Our passion for delivering exceptional service is evident in every aspect of our business. We believe that detail, personal attention, and values matter, and we are committed to delivering your expectations. Whether you're considering selling, letting, buying, or renting, or simply curious about the market, we invite you to contact us to learn more about how we can assist you.
Our Services
At Shillan Property, we offer a comprehensive range of services to cater to all your property needs. Our services include:
- Sales: Whether you're looking to buy or sell a property, our expert team will guide you through the process, ensuring a smooth and stress-free transaction.
- Lettings: From finding the perfect tenant to managing your rental property, we've got you covered.
- Buying: Looking to purchase a new home? Our team will work with you to find your dream property.
What Sets Us Apart
What sets us apart from other estate agencies is our unique approach to business. As an independently owned and operated agency, we are able to make instant decisions and respond quickly to changing market conditions. Our team is dedicated to providing exceptional service, and we strive to build long-term relationships with our clients.
Our Philosophy
At Shillan Property, we believe that our clients' needs come first. We are committed to delivering exceptional service, and we strive to be the best in everything we do. Our philosophy is simple: we believe in building relationships, not just making sales.
Get in Touch
If you're considering selling, letting, buying, or renting, or simply curious about the market, please don't hesitate to contact us. We look forward to working with you.
Overall Experience
The reviews are divided between extremely positive and extremely negative experiences with Shillan Property.
Unprofessionalism and Poor Customer Service
Several reviewers, including Frederick Frederick, Carlos Barros, and Bronach Mcknight, had a terrible experience with Shillan Property. They described the manager, Kelly, as rude, unprofessional, and unresponsive. They felt neglected and frustrated with the agency's lack of follow-through on promises.
Deposits and Viewings
Cosmin Florinel had a disappointing experience, citing that they did not receive their deposit back and were left to fend for themselves after moving into a property.
Exceptional Service
Many reviewers, including Victoria Leger, Chris Mills, Charlotte Connor, Lorraine Greenwood, Gene Goodrum, Sam Balla-Muir, Dor-Crawley, Natalie Crowley, Matt McGough, and Neil Smith, had an outstanding experience with Shillan Property. They praised the team's professionalism, efficiency, and proactive communication. They appreciated the team's help and guidance throughout the buying or selling process.
Key Strengths
- Friendly and approachable staff
- Responsive and proactive communication
- Efficient and organized process
- Honest and realistic expectations