At One Rent Lettings & Management, we pride ourselves on providing a unique and personalized service to both landlords and tenants. With over 18 years of experience in the industry, we have established ourselves as one of the leading letting agents in the region. Our expert team is dedicated to providing a tailored approach to lettings and management, ensuring that our clients receive the highest level of service and support.
Our Services
As a landlord, you can rest assured that your property is in safe hands with us. Our highly experienced team will work closely with you to understand your specific needs and requirements, providing a personalized service that meets your unique needs. From marketing and viewings to rent collection and maintenance, we take care of everything, giving you complete peace of mind. Our transparent and competitive fees ensure that you get the maximum return on your investment.
For tenants, we offer a wide range of high-quality properties to choose from, backed by our commitment to providing exceptional customer service. Our team is dedicated to finding the perfect property for you, taking into account your specific needs and budget. We understand the importance of finding the right home, and we're here to guide you every step of the way.
Our Philosophy
At One Rent Lettings & Management, we believe that the condition and presentation of a property are the most important factors in securing high-quality tenants and ensuring that your property is well looked after. That's why we take pride in the properties we manage, ensuring that they are always maintained to the highest possible standard. Our reputation is built on trust, transparency, and exceptional customer service, and we strive to exceed our clients' expectations at every turn.
Why Choose Us?
- Unique and personalized service tailored to your specific needs
- Expert team with over 18 years of experience in the industry
- Competitive and transparent fees
- High-quality properties managed to the highest standard
- Exceptional customer service and support
- Members of the Tenancy Deposit Scheme (TDS) and the Property Redress Scheme (PRS)
- Client Money Protection (CMP) accredited
Get in Touch
If you're looking for a letting agent that truly cares about your needs, look no further than One Rent Lettings & Management. Contact us today to learn more about our services and how we can help you achieve your goals.
Mixed Reviews for One Rent Letting Agents
Positive Experiences
Several reviewers had a positive experience with One Rent, praising the professionalism and responsiveness of the staff, particularly Regan. Some mentioned the helpfulness of the agents in addressing concerns and resolving issues promptly. A few reviewers appreciated the empathy and understanding shown by the agents during the renting process.
Negative Experiences
On the other hand, many reviewers expressed dissatisfaction with One Rent, citing issues with deposit deductions, misleading advertising, and poor communication. Some reviewers felt that the agents were untrustworthy, pushing for deposits and contracts without being transparent about the terms. Others reported problems with the condition of the properties, including issues with cleanliness and maintenance.
Common Complaints
A common complaint among negative reviewers was the deduction of large sums from their deposits, often with little explanation or justification. Some reviewers felt that the agents were greedy and unscrupulous in their handling of deposits. Additionally, some reviewers reported being misled about the availability and pricing of properties, leading to frustration and mistrust.
Praise for Specific Agents
A few reviewers singled out specific agents, such as Regan, for their exceptional service and professionalism. These agents were praised for their responsiveness, empathy, and helpfulness during the renting process.
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