A Local Legacy Since 1972
H&R Insurance has been providing personalized insurance solutions to individuals and businesses throughout Aberdeen and beyond for over 50 years. Founded on the principle of prioritizing customer care, we've remained committed to understanding your unique needs and delivering tailored insurance plans that offer genuine peace of mind.
Who We Are
H&R Insurance is a family-run business with a genuine local presence in the Aberdeen community. We are proud of our team of experienced and friendly staff who are always happy to assist you with clarity and care. Led by Shona Robertson, whose family established the company in 1972, we pride ourselves on maintaining the close relationships we have with clients and building lasting partnerships.
Experience and Expertise
Our team boasts extensive knowledge and expertise in various insurance segments, including:
- Commercial Insurance: Tailor-made solutions for businesses of all sizes and industries, covering risks associated with operations, personnel, and assets.
- Cyber Insurance: Protection against today's digital threats and data vulnerabilities.
- Oil & Gas Contractors Liability Insurance: Comprehensive coverage for contractors working in the oil and gas industry.
- Commercial Vehicle Insurance: Comprehensive plans to safeguard your fleet and drivers.
- Let Property Insurance: Protection for landlords and their properties.
Client-Focused Approach
At H&R Insurance, our clients are at the heart of everything we do. We prioritize understanding your individual needs and risk profiles to provide solutions that are perfectly aligned with your unique requirements. We also offer:
- Dedicated account managers: A dedicated point of contact who knows your history and can provide personalized guidance.
- Local claims team: Our experienced team works closely with you throughout the claims process, ensuring a smooth and efficient experience.
- Transparent communication: We keep you updated on all aspects of your insurance plan and claim process.
Partnering with H&R Insurance
When you choose H&R Insurance, you get more than just coverage - you gain a trusted partner who is committed to your wellbeing and success. We are confident that our personalized approach to insurance will exceed your expectations.
Overview of H&R Insurance Reviews
Excellent Service and Value for Money
Many reviewers praised H&R Insurance for their excellent service, polite and attentive staff, and good value for money. Reviewers appreciated the professional and efficient service, with some even considering moving all their insurance needs to H&R.
Negative Experiences
On the other hand, some reviewers had negative experiences with H&R Insurance. They found the staff to be unhelpful and claimed that the company made it difficult to claim or not claim. Others were unhappy with the cancellation policy, feeling that it was unfair and not customer-friendly.
Staff and Customer Service
The staff at H&R Insurance were often praised for their politeness and attentiveness. Reviewers appreciated the helpful and professional manner of the staff, which made their experience with the company smooth and hassle-free.
Concerns and Complaints
Some reviewers warned against using H&R Insurance, citing difficulties with claims and cancellations. These reviewers advised others to avoid the company at all costs.
