Protecting You, Supporting Independence
At Fish Insurance, we have been providing specialist insurance products to protect people in the UK within the disability, mobility, and care sectors for over 40 years. Our team of specially-trained friendly staff, based in the UK, are dedicated to providing tailored insurance solutions to meet the unique needs of our customers.
Our Expertise
We understand that every individual's needs are different, which is why we offer a range of insurance products designed to cater to the specific requirements of people with disabilities, mobility issues, and pre-existing medical conditions. Our policies are designed to provide peace of mind and financial protection for our customers, allowing them to live their lives with confidence and independence.
Our Services
We offer a comprehensive range of insurance products, including:
- Car Insurance: Our Wheelchair Accessible Vehicle (WAV) Insurance and Disabled Drivers Car Insurance policies are specifically designed to cover adapted cars.
- Home Insurance: Our Home Buildings Insurance and Home Contents Insurance policies cover both standard and adapted homes.
- Wheelchair Insurance: Our Manual Wheelchair and Powered Wheelchair policies are designed to provide financial protection for wheelchair users.
- Equipment Insurance: Our Stairlift Warranty, Prosthetic Insurance, Hoist Insurance, Orthotics Insurance, and Hoist Warranty policies provide cover for a range of mobility aids and equipment.
- Travel Insurance: Our Single Trip Travel Insurance, Pre-Existing Condition Travel Insurance, Disability Travel Insurance, and Over 50s Travel Insurance policies provide cover for individuals with pre-existing medical conditions, disabilities, and mobility issues.
Why Choose Fish Insurance?
At Fish Insurance, we believe in providing exceptional customer service and tailored insurance solutions that meet the unique needs of our customers. With over 40 years of experience, we have built a reputation for excellence and are committed to providing our customers with the protection and support they need to live their lives with confidence and independence.
Insurance Provider Review Summary
Positive Experiences
- Reliable and efficient claims process
- Simple and quick policy setup
- Good communication and response from some staff members
- Compassionate and understanding handling of claims
Negative Experiences
- Expensive and Unfair Pricing
+ High premiums and unnecessary price hikes
+ Unfair treatment of customers, especially those with long-term policies
- Poor Customer Service
+ Difficulty in getting hold of customer support
+ Unhelpful and uncompassionate staff members
+ Lack of responsiveness and slow answering of calls and emails
- Claims Process Issues
+ Difficult and time-consuming claims process
+ Unnecessary and repetitive requests for evidence
+ Lack of clarity and consistency in claims processing
- Lack of Specialized Support for Disabled Customers
+ Not living up to expectations as a specialist insurance provider for disabled customers
+ Unhelpful and unsympathetic staff members in handling claims and queries
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