Protecting what matters most, so you don't lose your head
At KAPUT, we understand the importance of having peace of mind when it comes to your home appliances. That's why we offer a range of insurance products designed to protect your most valuable possessions from unexpected breakdowns and accidental damage. Our comprehensive policies provide flexible cover options to suit your needs, ensuring you're protected against the financial risks associated with unexpected appliance failures.
Our Services
At KAPUT, we pride ourselves on offering a wide range of insurance products tailored to meet the unique needs of homeowners, landlords, and commercial property owners. Our extensive portfolio includes:
- Appliance Insurance: Protect your kitchen appliances with our comprehensive insurance policy, which provides up to 25% off for multiple appliances.
- Multi-Appliance Insurance: Insure multiple appliances under a single policy, making it easy to manage your insurance needs.
- Extended Warranty Insurance: Extend the warranty on your appliances and enjoy extended coverage that goes beyond the manufacturer's standard warranty period.
- White Goods Insurance: Protect your essential appliances, such as refrigerators, washing machines, and dishwashers, against unexpected breakdowns and accidental damage.
- Home Emergency Insurance: Enjoy comprehensive protection against a variety of emergency situations, including boiler cover, TV insurance, and more.
- Landlord Insurance: Provide your tenants with peace of mind and protect your rental properties against unexpected appliance failures and other emergencies.
Why Choose KAPUT
At KAPUT, we're dedicated to providing our customers with exceptional service, flexibility, and value for money. Our insurance products are designed to be tailored to your unique needs, ensuring you receive the coverage you need to protect your home and appliances. With our rapid claims settlement process and 24/7 technical support, you can trust that you're in good hands.
Testimonials
Don't just take our word for it - our customers rave about their experiences with KAPUT:
- "Easy as 'ABC123' to get great cover at a reasonable price for my Dishwasher and washing machine." - 5/5 stars
- "Effective service from start to delivery of the new appliance." - 5/5 stars
- "Reliable, Organised and Cost effective insurance - relax if you have Kaput cover." - 5/5 stars
Get in Touch
At KAPUT, we're always here to help. If you have any questions or concerns, don't hesitate to get in touch. You can reach us by:
- Phone: Freephone 0800 999 7878
- Email: hello@kaput.co.uk
Customer Service Issues
The majority of reviewers have expressed frustration with the customer service provided by the company. Systems always down and customer service advisors do not keep their promises, failing to call back or return calls.
Inconsistent Experience
The experience of making a claim is also inconsistent, with some reviewers reporting being told to call back later, even when calling multiple times. This problem seems to be exacerbated by the fact that systems are down, often at the end of the day or on Fridays.
Positive Feedback
On the other hand, one reviewer had a positive experience with a helpful customer service agent who answered all of their questions and provided assistance. This reviewer was very happy with the price and would definitely recommend the company.
