Your rubbish, our responsibility
At R&W Lettings, we are proud to be Yorkshire's premier letting agent, specializing in the letting and management of residential properties in Leeds and Harrogate. Our team of experienced professionals is dedicated to providing exceptional service to both landlords and tenants, ensuring a smooth and stress-free experience for all parties involved. With offices in Leeds and Harrogate, we deal with properties throughout the Yorkshire region, as well as nationally.
Our Services
We offer a comprehensive range of services, catering to the diverse needs of landlords and tenants. Our extensive services include property letting, property management, block management, and free marketing appraisals for landlords. Our team of experts will guide you through every stage of the letting process, from finding the perfect tenant to managing your property efficiently.
Our Expertise
With over 50 years of combined experience in the residential lettings market, our founders, Guy Wigginton and Simon Roberts, have built a reputation for professionalism, integrity, and exceptional customer service. Our knowledgeable staff will work closely with you to understand your specific needs and provide tailored solutions to meet your requirements.
Community Involvement
At R&W Lettings, we are committed to giving back to our community. We proudly support local charities, such as The PPR Foundation, Brain Tumour Research Project, and Saint Michael's Hospice, and are sponsors of Ripley Cricket Club and Pannal Ash Football Club.
Our Mission
Our mission is to provide exceptional service, unmatched by any other letting agent in the region. We strive to build long-lasting relationships with our clients, founded on trust, expertise, and a deep understanding of the local market. Whether you're a landlord, tenant, or simply seeking advice, we invite you to experience the R&W Lettings difference.
Poor Customer Service Experiences
Several reviewers have reported poor customer service experiences with R&W Lettings. They have mentioned that calls are not returned, and messages are ignored. Some have even reported rude and arrogant behavior from the staff, particularly from a staff member named Guy.
Problems with Viewings and Offers
There have been instances where viewings have been arranged, but the property has been marked as "let agreed" without notifying the potential tenants. Some reviewers have also mentioned that they have made offers on properties, but have not received responses or updates from the agency.
Dissatisfaction with Staff
Some reviewers have mentioned that the staff at R&W Lettings are unhelpful and unresponsive. Some have reported that the staff are arrogant and rude, and have even been hung up on during phone calls.
Satisfied Landlords
On the other hand, several landlords have reported positive experiences with R&W Lettings. They have mentioned that the agency has managed their properties efficiently, found suitable tenants, and provided excellent service.
Positive Experiences
Some reviewers have reported positive experiences with R&W Lettings, mentioning that the agency is helpful, efficient, and professional. They have mentioned that the staff are responsive and caring, and have provided excellent service.
