Protect what matters to you
At ActiveQuote, we strive to provide a unique and customer-focused approach to the insurance industry. With over 40 years of combined experience in the industry, our directors have built a reputation for delivering exceptional service and expertise to our clients.
As a British company based in Cardiff, Wales, we understand the importance of providing personalized service and support to our customers. Our team of experts is dedicated to simplifying the process of finding the right insurance policy for your needs, providing you with easy-to-use online quotes and expert advice.
Our Services
We offer a range of insurance services, including:
Health Insurance
Our health insurance policies provide comprehensive cover for private medical treatment, taking away the lengthy delays often experienced by those needing treatment. With health insurance, you can access private medical care at a time that suits you, choose your hospital, and receive a more personalized service.
Income Protection
Income protection insurance provides financial support if you are unable to work due to illness or injury. This vital protection helps ensure that you and your family maintain your standard of living, even in the event of an unexpected setback.
Life Insurance
Our life insurance policies provide financial security for your loved ones in the event of your passing. With our life insurance options, you can choose from a range of premiums and coverage levels to suit your individual needs.
International Health Insurance
Our international health insurance policies provide comprehensive cover for expatriates, frequent travelers, and individuals living and working abroad. With international health insurance, you can access medical treatment from anywhere in the world, with the peace of mind knowing that you are fully covered.
Hospital Map
Our hospital map allows you to easily compare and find the best hospitals and treatment centers for your needs.
Why Choose ActiveQuote?
We are a trusted and authorized insurance broker, regulated by the Financial Conduct Authority (FCA). With over 40 years of combined experience in the industry, our directors have built a reputation for delivering exceptional service and expertise to our clients.
Our commitment to excellence is reflected in our:
- Expert advice and guidance
- Easy-to-use online quotes and application process
- Dedicated team of experts available to help you
- Range of insurance products and coverage options
At ActiveQuote, we are dedicated to providing a personalized and customer-focused approach to the insurance industry. By choosing us, you can rest assured that you are working with a trusted and experienced partner in the insurance industry.
Cold Calling and Marketing Practices
Reviews highlight concerns over scummy cold calling practices, with some users reporting receiving unsolicited calls and being added to spam lists. Users have also reported being called multiple times a day, even after opting out of marketing communications.
Customer Service Issues
Some users have reported poor customer service, including a lack of communication, help, or updates from ActiveQuote. One user reported having to make enquiries through the insurer directly, which was time-consuming and defeated the purpose of using a broker.
Mis-selling of Policies
One user reported being mis-sold a sickness policy due to incorrect information provided by ActiveQuote regarding the wait period. The user was unable to claim and the Financial Ombudsman ultimately ruled in their favour, ordering ActiveQuote to refund premiums with interest.
Positive Experiences
On the other hand, some users have reported positive experiences with ActiveQuote, praising the helpful and friendly staff. Some users appreciated the guidance and advice provided by their representatives, who took the time to explain policy options and didn't push for sales. A few users reported finding better deals through ActiveQuote and appreciated the effort to simplify the process.
