Experience the Smile You Deserve with Southwoods Dental Practice
At Southwoods Dental Practice, we are committed to providing superior quality dental care in a pleasant, comforting, and friendly environment. Our team of experienced dentists, hygienists, and nurses are dedicated to delivering a gentle and stress-free experience, tailored to your individual needs.
Our Mission
Our mission is to provide affordable, high-quality dental care to the whole family, in a caring and professional way. We strive to build trusting relationships with our patients, listening to their concerns and explaining treatment options clearly, so they can make informed choices. We invest in ongoing training for our staff, ensuring our patients receive the latest and best dental care available.
Our Services
Our comprehensive range of dental services includes:
- General Dentistry: fillings, root canal, gum disease, and more
- Orthodontics: teeth alignment and smile renovation
- Teeth Whitening: professional whitening service in our practice
- Dental Veneers: improving the color, shape, and position of your teeth
- Children's Dentistry: making dentist visits fun and pain-free for kids
- Oral Health Products: a variety of products available for your oral health needs
- Hygienist Services: scale and polish treatments, diet, and home care advice
Our Commitment to You
- Unhurried dental consultations, listening to your concerns with respect and understanding
- Your health and safety is our primary concern, following all guidelines on clinical excellence and patient safety
- We pay attention to making every dental visit comfortable and a pleasant experience
- We regularly audit our procedures and invest in training for all staff
About Our Team
Meet our experienced and friendly team, dedicated to providing exceptional dental care:
- Dr. M Hanekom, Principal Dentist
- Jane Wicks, Dental Hygienist
- Leeanne Baxandall, Dental Nurse
- Angela Macfarlane, Receptionist
Patient Charter
Our Patient Charter outlines our responsibilities and the high standards we strive to maintain and improve upon. It also defines your responsibilities as a patient, ensuring we work together to provide exceptional care.
Overview of Dental Clinic Reviews
Positive Experiences
The dental clinic received high praise from two reviewers who had positive experiences. They commended the clinic for its professional honesty, efficient service, and patient-centric approach. The staff were described as patient, efficient, and explanatory, making sure patients understood their options. One reviewer even mentioned that the clinic was accommodating when they were late due to traffic.
Negative Experiences
On the other hand, two reviewers had negative experiences. One reviewer had a vitriolic outburst, condemning the clinic as a whole. Another reviewer had a dissatisfying experience with the receptionist, who they felt was dismissive and unhelpful when they walked in without an appointment. The reviewer felt mortified and believed the receptionist lacked empathy.
