Trusted care for the life of your animal
At Trinity House Dental Practice, we are dedicated to providing high-quality dental care in a relaxed and friendly environment. Our team of experienced dental professionals is committed to making your dental experience as comfortable and stress-free as possible. We take the time to listen to your needs and concerns, and we work closely with you to develop a personalized treatment plan that meets your unique oral health needs.
Our Services
We offer a wide range of dental services, including teeth whitening, crowns and bridges, oral hygiene, and more. Our state-of-the-art facility is equipped with the latest dental technology, ensuring that you receive the most advanced care available. We also offer a range of membership plans designed to help our patients spread the cost of their routine dental care. Our Maintenance Plan starts from just 6.44 a month and includes access to the worldwide Dental Emergency Assistance Scheme alongside many other great benefits.
Meet the Team
Our team is led by David Chapman, a highly experienced dentist who has worked in general practice for most of his career. David is passionate about providing high-quality dental care and is committed to making sure that every patient feels at ease during their visit. Our practice manager, Tara, has been in the dental industry since 1996 and has a wealth of knowledge and experience in dental nursing and management. Our team also includes Heather, our experienced hygienist, and Natalie, our dental nurse.
Our Facility
Our practice is conveniently located in the center of Yeovil, with easy access to town center parking and the main shopping area. Our facility is fully accessible, with a ramp available for wheelchair users and those with mobility problems. We have two modern surgeries, including the Green Surgery, which is the larger of the two and is used for most dental procedures. The Blue Surgery is smaller and is mainly used by our hygienist, but is also accessible for patients with limited mobility.
Initial Impressions
The majority of reviewers had a positive experience at Trinity House Dental Practice, describing the staff as professional, friendly, and caring. The surgery's appointment system was found to be efficient, with reviews praising the dentist's punctuality and the ease of booking appointments.
Patient-Centered Care
Many reviewers appreciated the emphasis on patient comfort and wellbeing, citing the dentist's calming presence and the use of modern technology, such as tablets for consent forms. Some reviewers even mentioned feeling relaxed and calm throughout their procedures.
Effective Communication
The importance of effective communication was highlighted by some reviewers, who appreciated the dentist's clear explanations of procedures and results. Others, however, felt that there was a communication breakdown, leading to misunderstandings and disappointments.
Challenges and Disappointments
Not all reviewers had a positive experience. One reviewer felt that the receptionist was unsympathetic when they cancelled an appointment due to COVID-19 symptoms, leading to difficulties in re-registering with the practice. Another reviewer was disappointed when the dentist terminated their treatment due to a language barrier.
Conclusion
Overall, Trinity House Dental Practice seems to prioritize patient comfort and care, with many reviewers praising the staff's professionalism and friendliness. However, there are areas for improvement, particularly in terms of communication and handling unexpected challenges.
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