Quality, Reliability, Integrity and Honesty
Tolgar Engineering Ltd, an established company incorporated in 1969, has a rich history of over 45 years of service experience. Our team of engineers has over 300 years of combined knowledge in the machining of precision and production engineering components. We work closely with our clients to develop their ideas, providing a complete service from inception to full production.
Our Services
At Tolgar, we offer a wide range of services to meet our clients' diverse needs. Our facilities are well-equipped with state-of-the-art machinery, and our engineers are experts in their fields. We provide:
Milling: Precision milling services for a variety of materials and applications.
Turning: High-precision turning services for complex parts and components.
Water Jet Cutting: Advanced cutting technology for cutting complex shapes and materials.
Fabrication: Custom fabrication services for a wide range of industries.
EDM: Electro Discharge Machining (EDM) services for precision holes and cavities.
Welding: High-quality welding services for various materials and applications.
Quality Control: High-speed automated CMM (Coordinate Measuring Machine) inspection and reporting services.
International Capability
We deliver services to clients nationally and internationally, including the US, Asia, the Far East, and Australasia. Our clients include companies from a wide range of industries, including aerospace, automotive, defence, electronics, medical, pharmaceutical, and others.
Quality Accreditations
We are proud to hold ISO 9001:2015 certification, ensuring that our services meet the highest standards of quality. Our commitment to quality is reflected in our high-quality products, timely delivery, and excellent customer service.
Career Opportunities
We are committed to investing in the growth and development of our employees, and we have a range of career opportunities available. Whether you are an experienced engineer or starting your career, we have exciting opportunities for you.
Customer Service Issues
The reviews highlight a significant problem with the customer service of the company. The customer, Ana Villa Gomez, has expressed her disappointment and frustration with the way she was treated over the phone. She mentioned that the representatives were extremely rude and didn't even allow her to speak.
Lack of Respect
The rudeness of the customer service representatives has led to a complete lack of respect from the customer's side. Ana felt belittled and ignored, which has resulted in a 1-star rating.
Poor Communication
The reviews suggest that the company needs to work on its communication skills. The representatives should be trained to listen to customers' concerns and respond in a respectful manner.
