Your Property, Our Priority
At HLGB, we are a dynamic, independent company specialising in property sales, letting, and management throughout Northwest England. Our ethos is built on delivering great customer care, value for money, and exceptional service. With a strong online presence, we market properties through internet search engines such as Rightmove and Zoopla, as well as through our bespoke direct marketing and boards. We cater to both corporate clients and the general public, offering high-quality accommodation at competitive rates.
Our Services
We offer a comprehensive range of services, including property sales, letting, and management. Our expert team is dedicated to providing exceptional customer care, ensuring that our clients receive the highest levels of service and support. Whether you're looking to buy, sell, or rent a property, we are committed to making the process as smooth and stress-free as possible.
Our Values
At HLGB, we pride ourselves on our commitment to delivering great customer care, value for money, and exceptional service. We understand the importance of building strong relationships with our clients, and we strive to provide a professional, warm, and friendly service that meets and exceeds our clients' expectations.
Our History
Since our inception in Warrington in 2007, we have continually expanded our services, and now offer accommodation across the Northwest of England. We are proud to be part of The Property Ombudsman and Office of Fair Trading schemes for Sales and Lettings of residential, commercial, and international business.
Our Mission
Our mission is to provide an exceptional customer experience, combining the benefits of traditional estate agency with the efficiency and cost-effectiveness of online marketing. We aim to be the go-to property and portfolio management company in Northwest England, known for our expertise, professionalism, and commitment to delivering exceptional service.
Overall Experience with HLGB
The reviews are mixed, with some tenants having a great experience with HLGB, while others have had a terrible time.
Positive Experiences
- Some tenants have praised HLGB for their efficiency, professionalism, and helpfulness.
- The staff, including Jennifer, Bill, Rob, and Mandy, have been commended for their excellent service.
- Some reviewers have mentioned that HLGB is the best letting agent they have dealt with, with efficient communication and prompt responses.
Negative Experiences
- Many tenants have had a terrible experience with HLGB, citing issues with cleanliness, broken amenities, and unprofessional staff.
- Some reviewers have reported that HLGB is incompetent, with staff being unhelpful and unresponsive to issues.
- Others have mentioned that the agency has taken advantage of them, with excessive charges and unfair treatment.
