Your trusted partner in property, from start to finish
Combining Tradition with Technology
Howell & Co is an independent estate agency in Warrington, boasting a decade of experience in the local market. We excel in providing exceptional customer service, utilizing both traditional values and contemporary technology to achieve outstanding results for our clients.
Our Expertise
Our team of passionate professionals offers comprehensive expertise across all aspects of property. We handle:
- Sales: Expertise in residential and commercial property sales, guiding clients through every step of the process from valuation to completion.
- Lettings: Seamless and efficient management of tenant selection, tenancy agreements, and property maintenance.
- Property Management: Comprehensive support for landlords, ensuring optimal tenant retention and property condition.
Transparent and Competitive Fees
We believe in clear and honest communication. Unlike other agencies, our fees are transparent and competitive, with no hidden costs or surprises.
The Howell & Co Difference
What sets us apart is our commitment to:
- Local Expertise: Our team is made up of local residents, deeply connected to the area and the unique challenges and opportunities it presents.
- Exceptional Communication: We prioritize clear and consistent communication throughout the entire process, keeping you informed every step of the way.
- Passionate and Professional: We are driven by a genuine passion for property and a deep understanding of your individual needs and aspirations.
Our Values
At Howell & Co, we are guided by:
- Integrity: We uphold the highest ethical standards and maintain transparency in all our dealings.
- Clients First: Your needs are our top priority. We are dedicated to exceeding your expectations and delivering a seamless experience.
- Innovation: We embrace technological advancements to streamline the property process and enhance client communication.
General Experience and Feedback
Author Paul Burton Paul gave a disappointing 2-star rating, citing issues with communication and property maintenance. The property was not as described, with dirty stair bannisters, damp patches on walls, and toilet drainage issues. Despite these problems, the tenant was happy in the property and made improvements. However, when leaving the property, the tenant faced issues with the return of their deposit due to unsubstantiated claims of needed cleaning and damage.
In contrast, authors Tom, Sean Butler, Fabiola Hajdini, Will Bethell, Harvey Sunderland, and Stephen Cho all gave 5-star ratings, praising the staff, particularly Naomi and David, for their helpfulness, friendliness, and excellent service. The staff provided a turnkey service at a competitive fee, keeping tenants in the loop and offering a positive experience overall.
Property Maintenance and Condition
Author Paul Burton Paul reported issues with the property's condition, including dirty stair bannisters, damp patches on walls, and toilet drainage problems. The property was not as described as being "finished to an excellent and high standard throughout." Despite these issues, the tenant made improvements, such as painting the backyard walls, laying artificial turf, and cleaning the house before leaving.
Communication and Deposit Issues
Author Paul Burton Paul reported communication issues with the landlord and agent, including not being informed when the property was ready for occupancy and not receiving information on how to set the house alarm or top up gas and electricity. Additionally, the tenant faced issues with the return of their deposit due to unsubstantiated claims of needed cleaning and damage.
Staff and Service
Authors Tom, Sean Butler, Fabiola Hajdini, Will Bethell, Harvey Sunderland, and Stephen Cho praised the staff, particularly Naomi and David, for their helpfulness, friendliness, and excellent service. The staff provided a turnkey service at a competitive fee, keeping tenants in the loop and offering a positive experience overall.
Discrimination Concerns
Author Stephen Cho expressed deep concern and frustration about unfair treatment during the rental process, citing discriminatory and prejudicial behavior. The tenant felt they were subjected to unfair treatment without any reasonable justification and urged the company to reconsider their approach to the rental process.
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