Your Perfect Home Awaits - Let Us Help You Find It
Hall & Benson has been a leading estate agency in Derbyshire since 1993, providing exceptional customer service and comprehensive expertise across all aspects of property. With a network of branches across the county, our dedicated team of professionals is committed to exceeding your expectations.
Our Services
We offer a comprehensive range of services to meet your individual needs, including:
Sales & Letting
- Residential and commercial property sales
- Residential and commercial property lettings
- Property valuation and market analysis
Financial Services
- Mortgage advice and valuations
- Mortgage arrangements and financing solutions
Property Services
- Conveyancing and legal services
- Surveys and property valuations
- New home finding and sales
Additional Services
- Signature Will Writing
- Online auctions
Our Values
At Hall & Benson, we uphold the following values:
- Professionalism: We maintain the highest ethical standards and deliver reliable, informed advice.
- Integrity: We hold honesty and transparency at the core of our operations.
- Customer Focus: We prioritize your needs and strive to exceed your expectations.
- Passion: Our experienced team is dedicated to providing a seamless and enjoyable experience for every client.
Why Choose Hall & Benson?
Our clients choose us for:
- Extensive experience and industry knowledge
- Personalized and tailored services
- Fair and competitive fees
- Responsive and supportive team
- Strong local presence and network
Get in Touch
For expert advice and personalized guidance on your property needs, contact Hall & Benson today.
Service and Communication
The majority of reviewers have had a positive experience with Hall & Benson Alfreton, praising the team's customer service, communication, and professionalism. Several reviewers specifically mentioned Estate Agent and Mortgage Broker Chris Astill, who they found to be knowledgeable, helpful, and reliable. He was praised for explaining the process clearly, answering questions, and providing updates regularly.
On the other hand, one reviewer had a very negative experience, rating their service 1 star. They reported frequent difficulties in getting in touch with the customer service team, who failed to follow up on their queries and provided unclear updates. The reviewer felt that the process was long and drawn-out, and was left feeling frustrated and worried about their move.
Staff and Management
Several reviewers mentioned individual staff members, particularly Chris Astill, who was described as "exceptionally customer-focused" and "pleasant to deal with." Emily was also praised for her help and patience. The reviewer who had a negative experience was critical of Gemma, who they felt was unhelpful and poorly organized.
Key Takeaways
The reviewers who experienced a positive interaction with Hall & Benson Alfreton reported feeling well-informed, supported, and reassured throughout the process. Those who had a negative experience felt frustrated, worried, and unsatisfied with the level of service.
