Opening Doors to Possibility
RNR Properties Ltd is a specialist letting agent based in Reading, with over 20 years of experience in managing properties all over Berkshire. Our highly experienced property management team provides a professional and personal service to both landlords and tenants. We pride ourselves on our independence and family-run approach, which allows us to offer a more tailored and flexible service to our clients.
Our Services
At RNR Properties, we offer a comprehensive range of services to both landlords and tenants. For landlords, we provide a full property management service, including marketing and advertising, tenant sourcing, rent collection, and maintenance and repairs. We also offer a let-only service for landlords who prefer to manage their own properties. For tenants, we offer a wide range of properties to let, from one-bedroom flats to three-bedroom houses. Our experienced and friendly team is always on hand to assist with any queries or concerns.
Our Expertise
With many years of experience in the property industry, our team at RNR Properties has developed a deep understanding of the local market and a keen eye for detail. We take pride in our ability to match the right tenant with the right property, and our comprehensive knowledge of the local area means that we can offer expert advice and guidance to both landlords and tenants.
Our Commitment
At RNR Properties, we are committed to providing a professional and personal service to all of our clients. We believe in building long-term relationships with our landlords and tenants, and we strive to consistently deliver a high-quality service that exceeds expectations. We are members of the Ombudsman Services, which ensures that our clients have access to an independent and impartial dispute resolution service.
Why Choose Us
At RNR Properties, we believe that our independence and family-run approach sets us apart from larger corporate agencies. We offer a more personalized and flexible service, which allows us to respond quickly and efficiently to the needs of our clients. Our experienced team is always available to offer expert advice and guidance, and we pride ourselves on our ability to deliver a high-quality service that meets the individual needs of our clients.
Overall Experience
The reviews are mixed, with some reviewers having a positive experience with RNR Lettings, while others have had a negative experience.
Positive Experiences
Several reviewers praised RNR Lettings for their professionalism, reliability, and promptness in addressing maintenance issues. They appreciated the helpful and friendly staff, particularly Rabia, who was mentioned by name for her excellent service. Some reviewers also commended the agency's ability to find suitable tenants and manage properties efficiently.
Negative Experiences
On the other hand, some reviewers had a negative experience with RNR Lettings. They reported encountering unprofessional behavior, delays, and poor communication from the agency. Some reviewers felt rushed during viewings, and were asked to delete photos taken during the viewing, citing GDPR reasons. Others experienced delays in addressing maintenance issues, and some were dissatisfied with the agency's handling of deposits and invoices.
Common Issues
Some common issues mentioned by reviewers include:
- Delays and poor communication
- Unprofessional behavior from agents
- Issues with viewings and being rushed
- Problems with maintenance and repairs
- Concerns with deposits and invoices
