Together, we'll fight for your freedom.
At PL Properties, we pride ourselves on being a family-run independent local Plymouth letting agent, dedicated to providing the best high-quality rental service for landlords and tenants since 2008. We've been rebranded as PL Properties in 2016 and have successfully set up over 1,500 tenancies to date. Our emphasis is on the "personal touch, " ensuring that our clients receive exceptional service and a truly personalized experience.
Our Approach
We believe in taking a unique approach to letting and property management. We don't push anyone into a new agreement at the end of the fixed term, and we don't increase costs by marking up contractor fees. We have a network of reasonably priced, skilled contractors at our disposal, and we're always looking to meet new landlords, list new properties, and match perfect tenants with their ideal homes.
Our Services
We offer a range of services to suit your needs, including a Tenant Find Service, which allows us to find the perfect tenant for your property, and a Fully Managed Service, which provides a comprehensive management solution for your rental property. Our dedicated team will work closely with you to ensure that your property is marketed effectively, viewings are handled professionally, and the tenancy agreement is tailored to your specific needs.
Why Choose PL Properties?
We're committed to providing an exceptional level of service, backed by our competitive fee structures for both landlords and tenants. Our team is dedicated to delivering a personalized service, and we're always available to discuss your needs and concerns. We believe in transparency and fairness, and we're committed to being honest and open in all our dealings.
Our Philosophy
At PL Properties, we believe that every tenant and landlord is unique, with their own set of requirements and needs. That's why we take the time to listen to your needs, understand your goals, and work with you to achieve the best possible outcome. We don't believe in hard selling or bombarding our clients with unsolicited marketing. Instead, we prefer to build strong, trusting relationships based on mutual respect and understanding.
Get in Touch
If you're a landlord considering letting your property, we'd love to hear from you. Whether you're looking for a tenant find service or a fully managed service, our dedicated team is here to help. Contact us today for a free, no-obligation telephone call or property valuation. We look forward to working with you and delivering a exceptional level of service that exceeds your expectations.
Professional and Efficient Service
PL Properties has received mostly positive reviews from customers who have rented properties through the company. According to several reviewers, the company provides a professional and efficient service, with staff who are always helpful, honest, and friendly. Russell Angell, a former landlord, praised the company's tenant find service, stating that they were "always professional and efficient and found some amazing tenants." Mike Jarvis, another satisfied customer, endorsed the company's services, saying that they were "really helpful" and that the team was "honest and friendly."
Regular Inspections and Minor Issues
Some reviewers, however, have expressed concerns about the frequency of inspections conducted by the company. Katie Rogers, who lived in a property managed by PL Properties for over five years, noted that inspections were conducted every three months, which was the only downside to her experience. Aurora Aurora Saunders, who rented a property from the company for almost three years, also mentioned that inspections were carried out regularly, but appreciated that the company gave them plenty of notice and conducted the inspections respectfully.
Poor Customer Service and Disputes
Unfortunately, several reviewers have described encountering poor customer service and disputes with the company. Sam, who rented a property from PL Properties, was unhappy with the way the company handled a minor issue with the property, stating that Sera was "rude and distasteful" and that they tried to keep her deposit for an unrelated issue. Peter Marr, who rented a property from the company, reported a series of incidents, including aggressive behavior by a representative during the final inspection, which left him feeling intimidated and uneasy.
Unhelpful and Unfriendly Staff
Gary Millard and Luani Fabro both described encountering unhelpful and unfriendly staff at PL Properties. Gary Millard stated that the company did not care about his concerns and treated him like "part of a cattle market, " while Luani Fabro described being shouted at by staff members. Stuart Harry, a satisfied customer, provided an exception to this trend, reporting that the staff at PL Properties were friendly and helpful.
