Protecting your business, protecting your future
As a leading insurance broker based in Birmingham, we have been providing top-quality, independent insurance advice to local businesses for over a decade. Our commitment is to deliver bespoke insurance solutions to businesses across the UK's industrial heartland, building trusted relationships and providing a personalized service to a range of local businesses.
Our Services
At Arthur Marsh Insurance Brokers, we offer a comprehensive range of insurance services designed to meet the specific needs of businesses and individuals alike. Our professional team has the expertise and knowledge to provide tailored insurance solutions for haulage and courier operations, waste and recycling companies, motor trade businesses, and personal insurance requirements. Whether you're a small business owner-manager or a large commercial concern, we will provide you with the commercial insurance you need - no more, no less.
Haulage and Courier Insurance
Our haulage and courier insurance services are designed to cover businesses that transport goods for the final leg of the sales and fulfillment process. We understand the unique challenges faced by haulage and courier operators and will work closely with you to establish the correct levels of cover to protect your business.
Waste and Recycling Insurance
As specialists in the waste and recycling sector, we are experienced in establishing the correct levels of Waste and Recycling Insurance cover. Our waste and recycling insurance services are tailored to meet the specific needs of businesses operating in this sector, providing comprehensive cover for your operations.
Motor Trade Insurance
Our motor trade insurance services are designed to meet the specific needs of motor dealers, body repair shops, MOT/mechanical workshops, and other motor trade businesses. We will work closely with you to establish the correct levels of cover to protect your business.
Personal Insurance
We also provide a range of personal insurance services, including home, travel, and car insurance, as well as legal expenses, caravan, and small craft insurance. Our experienced team will work with you to find the right level of cover to protect the things that matter most to you.
Our Commitment
At Arthur Marsh Insurance Brokers, we are committed to providing a personalized service to our clients, offering tailored insurance solutions that meet their specific needs. Our professional team is dedicated to delivering a high level of service, expertise, and guidance to help you make informed decisions about your insurance cover.
Customer Experience and Professionalism
Reviews highlight contrasting experiences with Arthur Marsh's customer service. On one hand, Clive Wood's experience was marred by a lack of follow-up and a perceived waste of time. Despite initial discussions, a quote was never provided, and the reason given was that the company operates under ADR regs, which was known from the outset. This led to a strong negative recommendation.
On the other hand, Andrew Richardson and Kaitlyn Richard had positive interactions with the company. They praised the quality of service, knowledgeable staff, and effective communication. Both reviewers strongly recommended Arthur Marsh.
Insurance Expertise and Specialization
Clive Wood questioned Arthur Marsh's specialization in his field, citing the company's inability to provide a quote due to the operation under ADR regs. This experience contradicts the company's initial claim of being specialists in the field.
Recommendation
The reviews are divided, with one reviewer strongly advising against using Arthur Marsh, while the other two reviewers highly recommend the company.