Established. Local. Knowledgeable. Where clients matter.
At Tradesure, we are dedicated to providing personalized insurance services to the motor trade industry. As a family-run business, we have been arranging tailored insurance solutions for over 50 years. Our goal is to provide each of our customers with the cover they need, backed by exceptional service and support.
Our History
Founded in 1965, Tradesure began broking insurance for the motor trade, providing road risk cover to start-up motor traders. Over the years, we have expanded our services to include liability, business, commercial fleet, and cyber cover. Today, we are proud to still be an independent and family-run business, committed to delivering outstanding service to our customers.
Our Services
We understand that every business is unique, which is why we work with a panel of insurers to provide a range of insurance solutions to suit your needs. Our services include:
- Road Risk Insurance: essential cover for motor traders, available in three levels: third-party only, third-party fire and theft, and comprehensive cover.
- Combined Motor Trade Insurance: a comprehensive policy that includes road risk, public liability, employers' liability, and other essential covers.
- Commercial Fleet Insurance: a simple way to insure three or more vehicles, with flexible options for named drivers and open driving.
- Public Liability Insurance: protection against claims for injury or property damage.
- Employers' Liability Insurance: essential cover for businesses with employees.
- Cyber Insurance: protection against cyber-attacks and data breaches.
Our Approach
At Tradesure, we take pride in our personal service. We believe that building long-term relationships with our customers is key to understanding their unique needs and providing the best possible solutions. Our experienced team is dedicated to delivering exceptional service, ensuring that you receive the cover you need to protect your business.
Awards and Recognition
We are delighted to have received the Feefo Platinum Trusted Service Award 2024 for delivering outstanding service to our customers.
Staff Performance
The performance of the staff has been a major point of contention in these reviews. Some reviewers have praised the staff for being "really helpful", "amazing", and "great", while others have had negative experiences. Three reviewers have specifically mentioned staff members being incompetent, rude, and unprofessional.
Positive Experiences
Reviewers who have had positive experiences have praised the staff for being approachable, helpful, and providing great deals.
Negative Experiences
On the other hand, some reviewers have had negative experiences, including instances of staff members being rude, hanging up abruptly, and being unprofessional.
Client Satisfaction
The level of client satisfaction varies widely, with some reviewers being extremely satisfied and others being very dissatisfied. Some reviewers have stated that they will not be renewing their policies, while others have been with the company for many years and have had no problems.
