Your property, our priority.
At Seekers, we're proud to be an independent property expert in the North East. Our local and regional insider knowledge means we know this area like the back of our hand, and with decades of experience in the property market, our dedicated team is here to guide you through the entire process. Whether you're looking to rent, buy, or simply seeking advice, we're here to help.
Our Services
We offer a range of services to cater to the diverse needs of our clients. For those looking to rent, we have a vast portfolio of properties available, from trendy apartments to multi-occupancy houses. Our Lettings team is dedicated to finding the perfect tenant for our landlords, and we offer bills packages to make life easier for our tenants. For students, we have a range of properties that are perfect for individuals or groups, all in brilliant locations close to campus. For professionals, we have a selection of properties that offer the perfect blend of independence and convenience.
For landlords, we offer a comprehensive service that takes care of everything from finding the right tenant to managing the property and handling maintenance issues. Our Property Management team is dedicated to ensuring that our landlords' investments are well taken care of, and our Finance team is always on hand to provide expert advice on property investments.
Our Story
For over twenty years, we were known as Walton Robinson, but as a progressive company, we decided it was time for a change. We wanted a name that reflected our commitment to being the authority on North East property, and Seekers was born. With a new name came a new focus, but our commitment to delivering exceptional service remained the same.
Our Values
At Seekers, we're everyday people who genuinely care about delivering brilliant service. We're open and honest at all times, and strong communication is at the heart of everything we do. We're proud to be winners of the prestigious Feefo Platinum Trusted Service Award, and we're dedicated to continuing to deliver the highest level of service to our clients.
General Review
Negative Experiences
The majority of reviewers had a severely negative experience with Walton Robinson Estate Agents. Many reported poor customer service, unaddressed maintenance issues, and unfair treatment regarding deposits. Tenants faced issues with mold, damp, and broken appliances, which were often left unresolved or blamed on the tenants themselves. Some reviewers reported being misled about the condition of the property before signing a contract.
Common Complaints
- Poor communication and unresponsive staff
- Unfair and excessive charges for repairs and maintenance
- Failure to address maintenance issues, such as mold and damp
- Misleading information about the property's condition
- Unprofessional behavior from staff
- Difficulty in getting refunds or resolving issues with deposits
Positive Experiences
However, a few reviewers had a positive experience with Walton Robinson Estate Agents. They praised the agency's professionalism, responsiveness, and helpfulness in resolving issues.
Positive Comments
- Professional and courteous staff
- Prompt resolution of maintenance issues
- Good communication and responsiveness
- Helpful in resolving issues and finding solutions
