Protecting Your Home, Together
Who We Are
At Integra Insurance Solutions, we are a UK-based Managing General Agent (MGA) specialising in providing a wide range of insurance products and services to our customers. Our team is dedicated to delivering exceptional customer service and bespoke solutions to meet the unique needs of our clients.
Our Story
Founded over 100 years ago, Integra has a rich history of providing top-quality insurance solutions to various sectors, including homeowner insurance, specialist insurance schemes, and commercial insurance. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable insurance provider.
Our Services
At Integra, we offer a diverse range of insurance products and services designed to meet the diverse needs of our customers. Our services include:
- Homeowner insurance policies
- Specialist insurance schemes for various industries
- Church and commercial insurance
- Claims management and guidance
- Risk assessment and mitigation
- Employee benefit schemes
- Compliance and regulatory support
Our Expertise
Integra's team of experts has extensive knowledge and experience in the insurance industry, with a focus on homeowner insurance, specialist insurance schemes, and commercial insurance. Our underwriters are dedicated to providing bespoke solutions and exceptional customer service.
Our Values
At Integra, we believe in fostering a culture of innovation, teamwork, and integrity. Our core values are rooted in our commitment to excellence, customer satisfaction, and inclusivity. We strive to create a welcoming and inclusive environment where our employees can grow and thrive.
Careers at Integra
If you're passionate about insurance and want to be part of a dynamic and growing team, we'd love to hear from you! We offer a range of job opportunities across various departments, including underwriting, claims, pricing, and more. Our commitment to employee development and wellness is unmatched, with comprehensive training, mentorship programs, and access to professional certifications.
Conclusion
At Integra Insurance Solutions, we're proud to be a part of the UK's insurance landscape. Our commitment to excellence, customer satisfaction, and inclusivity sets us apart from the rest. We look forward to serving our customers and partners with the highest level of expertise and dedication.
Overall Experience
The reviewers have shared their experiences with Integra Insurance Solutions, with most of them reporting a positive experience. However, there are a few negative reviews that highlight some issues with the company's claims process and customer service.
Positive Aspects
- Quick and efficient claims process
- Excellent customer service
- Repairs and replacements handled promptly
- Smooth and hassle-free experience
Negative Aspects
- Poor communication and lack of updates on claims status
- Difficulty in getting claims approved
- Insensitivity towards vulnerable customers
- Misleading information and lack of transparency
- Unreliable and unprofessional surveyors
Claims Process
The majority of reviewers who had to make a claim reported a smooth and efficient process. They praised the company for handling their claims quickly and keeping them informed throughout the process. However, a few reviewers experienced delays and difficulties in getting their claims approved.
Customer Service
Most reviewers were satisfied with the customer service they received from Integra Insurance Solutions. They found the staff to be helpful, polite, and efficient. However, some reviewers reported poor communication and unprofessional behavior from the customer service team.
