Congregational

At Congregational, we have been providing specialist church and related commercial insurance for over 130 years. As experts in our field, we focus on improving and refining the cover we offer to meet the evolving needs of churches and associated properties across the UK. We work closely with our customers, specialist brokers, and intermediaries to innovate, enhance, and develop products that cater to the unique needs of our clients.

Our Mission and Values

Our mission is to provide good value products and exemplary service through all our distribution channels. We prioritize excellent customer service, listening actively to our customers and understanding their needs to ensure that we constantly meet their requirements. Our core values are built around the principles of respect, integrity, and transparency.

Our Policy

We offer a range of insurance products designed specifically for churches, manse, and businesses. Our policies are underwritten by HDI Global Specialty SE UK Branch (HGS), part of the Talanx Group. This provides financial security and professional management of policies and claims. Our policy documents are regularly reviewed, and the most recent versions are published on our website. We also offer liability claims and emergency helplines to provide support in the event of an incident.

Our Expertise

With extensive experience in the insurance industry, our team of experts works closely with customers to understand their specific needs and tailor our products to meet those needs. Our employees are committed to delivering exceptional customer service and are dedicated to providing a positive experience.

Corporate Responsibility and Supporting Charities

We prioritize corporate responsibility and support charitable causes, particularly those that benefit the community and contribute to the development of local projects. We also recognize the importance of ethical issues and strive to make a positive impact through our efforts.

Our Support

If you have any questions or require a previous version of our policy documents, please contact your broker or our church underwriting team at church@congregational.co.uk. We also offer a range of supporting services, including making a claim, making a request for insurance quotes, and finding a broker.