Insurance That Moves With You
At Eversure, we're all about providing the best possible service to our customers. Our ethos is based on one simple idea: to deliver excellent insurance products and unmatched customer support. We've been in the insurance industry since 2008, and we're always looking for ways to improve and expand our product range.
Our History
We've been helping over 250,000 people choose the right insurance for them, and we're proud of our achievements. We work with some of the best specialist underwriters in the UK, who are experts in their fields. From caravans to musical instruments, you can be sure that your insured items are being looked after by the right people for the job.
Our Products
We offer a wide range of insurance products, including Camera Insurance, Cycle Insurance, Car Hire Excess Insurance, UK Breakdown Cover, European Breakdown Cover, Touring Caravan Insurance, Static Caravan Insurance, Drone Insurance, and Fleet Insurance. Each product is carefully designed to provide comprehensive cover and peace of mind for our customers.
Our Values
At Eversure, we value our customers above all else. We strive to provide excellent customer service, ensure that all claims are processed quickly and efficiently, and work closely with our underwriters to deliver high-quality insurance products. We're committed to making sure our customers are happy, and if we fail to meet their expectations, we'll do everything we can to put things right.
How We Work
Our friendly, trained staff are available to help with any queries or policy amendments during normal working hours. We're based in Guildford, Surrey, and we're authorised and regulated by the Financial Conduct Authority.
Why Choose Eversure?
We're proud of our reputation for excellent customer service, competitive prices, and comprehensive insurance products. We're constantly looking for ways to improve and expand our product range, and we're committed to delivering the best possible service to our customers.
Overview of Eversure Customer Reviews
Poor Customer Experience
The majority of customers have expressed dissatisfaction with Eversure's services, citing issues with customer support, claims processing, and policy cancellations. Many reviewers have reported negative experiences, including unhelpful customer service, unresponsive communication, and difficulties with claims processing.
Issues with Claims Processing
Several reviewers have reported issues with claims processing, including denials of valid claims, difficulties with the claims process, and unhelpful customer service. Some customers have reported being left stranded or without assistance when they needed it most.
Policy Cancellations and Renewals
Some customers have reported issues with policy cancellations and renewals, including being charged for services they did not authorize. Others have reported difficulties with cancelling their policies, despite repeated attempts to do so.
Positive Experiences
Despite the negative reviews, some customers have reported positive experiences with Eversure, including prompt responses to queries, helpful customer service, and efficient claims processing. A few reviewers have praised the company's customer service team for their helpfulness and efficiency.
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