Protect Your Journey with Voyager Insurance
At Voyager Insurance, we have been proudly providing high-quality, great value, multi-award-winning travel insurance and other leisure insurance products for over 20 years. Whether you're looking for insurance for your next holiday or business trip, even if your trip is to a high-risk destination or you have pre-existing medical conditions, then you've come to the right place!
Our History
Voyager Insurance Services was founded in 1996 with the express aim of arranging wholesale travel insurance and managing reliable travel insurance facilities for tour operators, travel agents, and insurance brokers to offer to their clients. Since then, Voyager has consolidated its position in this market, earning an excellent reputation for high-quality insurance products that are great value for money. More recently, Voyager has also developed a market-leading position in wedding insurance. Now Voyager is looking to offer the same ethos of great value insurance products to the general public.
Our Services
We offer a range of insurance products, including:
- Travel Insurance: Voyager Plus Travel Insurance offers 4 levels of cover at affordable prices, giving you peace of mind that you will be covered should the unexpected happen on your holiday.
- European Breakdown Cover: With Voyager European Breakdown Cover, you can rest assured knowing that if you have a problem with your vehicle while abroad, you will receive emergency breakdown assistance.
- Specialist Products: We offer a range of specialist insurance products, including travel insurance with a medical condition, travel insurance for high-risk destinations, home insurance with a criminal conviction, and more.
Our Mission
Our mission is to provide great value, high-quality insurance products to our customers, giving them peace of mind and protection against the unexpected. We strive to offer excellent customer service, competitive pricing, and a wide range of insurance products to meet the needs of our customers.
Why Choose Voyager Insurance?
With over 20 years of experience in the insurance industry, Voyager Insurance has earned a reputation for providing high-quality, great value insurance products. Our team of experts is dedicated to providing excellent customer service, and our prices are highly competitive. We offer a wide range of insurance products to meet the needs of our customers, and we are authorised and regulated by the Financial Conduct Authority (FCA).
General Impressions
The reviews of Voyager Travel Insurance are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Positive Aspects
Efficient Customer Service
Some reviewers praised the company's customer service, citing efficient and professional interactions with agents. A few reviewers specifically mentioned the helpfulness of individual agents, such as Ellie and Harvey.
Competitive Pricing
A few reviewers noted that Voyager Travel Insurance offers a greater range of travel insurance options at reasonable prices.
Negative Aspects
Difficulty with Claims
Several reviewers had poor experiences with the claims process, citing delays, poor communication, and unsatisfactory payouts. Some reviewers mentioned being referred to other companies or numbers, which added to their frustration.
Lack of Coverage
A few reviewers were disappointed to find that their policies did not cover certain situations, such as travel against FCO advice or pandemic-related cancellations.
Poor Communication
Some reviewers criticized the company's communication, stating that they had difficulty getting through to representatives or receiving timely responses.
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