Break down language barriers and build bridges with your clients
At Language Direct, we pride ourselves on being the ultimate solution to your communication problems. Established in 1999, we have been providing top-notch language services to the healthcare sector, including NHS and private hospitals, dentists, probation services, social services, and schools. Our team of highly qualified and experienced interpreters and translators are dedicated to helping you build long-term partnerships with your clients by facilitating effective communication.
Our Services
We offer a range of language services designed to cater to your specific needs. Our services include:
- Telephone Interpreting: Our professional medical interpreters are available 24/7 to assist with telephonic conversations, ensuring that language barriers do not hinder communication between healthcare professionals and patients.
- Sign Language (BSL) Interpreting: Our qualified BSL interpreters are trained to facilitate communication between healthcare professionals and deaf or hard-of-hearing patients.
- Face-to-Face Interpreting: Our face-to-face interpreters are expertly trained to provide accurate and culturally sensitive interpretation services for in-person meetings and appointments.
- Document Translation: Our experienced translators are skilled in translating medical documents, ensuring that sensitive information is conveyed accurately and confidentially.
Our Expertise
We understand the importance of accurate communication in the healthcare sector. That's why we take great care in selecting our interpreters and translators. Our stringent recruitment process ensures that only the most qualified candidates are selected, with a typical interpreter profile including:
- Qualifications such as DPSI offered by ioL, Mary Ward Centre, and continuous education
- A minimum of 5 years of experience in the sector
- Membership of professional associations such as ITI, NRPSI
- A degree in a relevant field
- Cultural awareness and sensitivity
- Excellent voice, clarity, and spoken English skills
We also take pride in employing mother tongue interpreters only, ensuring that our clients receive the most accurate and culturally sensitive services possible.
Why Choose Us
At Language Direct, we are committed to providing exceptional language services that meet the unique needs of our clients. Our customer-first mindset ensures that we take the time to understand your specific requirements, providing personalized solutions that cater to your needs. With our expertise, you can capitalise on patients who don't speak your language, make a success of your referral meetings, and unlock the potential of your service users by speaking in their own language.
Competitor Harassment and Unfair Practices
The company Language Direct Ltd has been a victim of unfair practice from a competitor, who has put up negative reviews. The company is requesting clarification and asks the public to get in touch with them.
Professional Services
Many customers have praised the company for their professional and friendly services. As an interpreter, Malgorzata has given them 5 stars, citing their good reputation, payment on time, and respect for employees and customers. Several other customers have also given them 5 stars, praising their excellent service, quick turnaround times, and quality work.
Inconsistencies and Delays
One customer, Angharad Evans, had a mixed experience. She initially received a quick response and good customer service, but the draft translation contained mistakes, and it took an additional two weeks to receive corrected versions.
Additional Feedback
Several customers have left positive feedback about their experiences with Language Direct. Many have praised the company's friendly and professional staff, timely payments, and commitment to quality work.
Be the first to review Language Direct.
Write a Review
