Experience Unrivalled Value with Our Home Improvement Services
At Fascia Plastics Home Improvements Ltd, we take pride in being a family-run business with over 20 years of experience in providing top-notch home improvement services to residents in Kent, Medway, Sittingbourne, Maidstone, Gravesend, and West Malling. Our commitment to quality, care, and customer satisfaction has earned us an independent merit award for 100% customer satisfaction.
Our Services
We offer a wide range of services, including Fascia and Soffits, Cladding, Composite Doors, Conservatories, Garage Doors, and Flat Roofing. Our team, led by Jon and Keith, has installed thousands of jobs, giving us the expertise to provide unparalleled installation services. We understand the importance of using high-quality products, which is why we are approved installers for Kestrel and Swish uPVC, two of the industry's leading manufacturers. Our staff has received expert training, and all work is carried out to the highest standard, backed by a 10-year guarantee from both the manufacturer and insurance.
What Sets Us Apart
What sets us apart from other home improvement companies is our unique approach to customer service. We don't believe in using salesmen, as we know that they can be intimidating to prospective customers. Instead, we offer a no-obligation quotation service, where we visit your home, carry out a full survey, show you the products we install, and then leave you to make up your own mind, in your own time. We are confident that our quality and commitment to customer satisfaction speak for themselves, and we don't need to rely on false gimmicks and special offers.
Our Mission Statement
Our mission is to offer unrivalled value by providing quality, care, and commitment to our customers. We strive to build long-term relationships with our customers, and our goal is to provide a service that exceeds your expectations.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we have received numerous testimonials from satisfied clients. Here's what Sandra and David Pound have to say about us: "Keith and his team are a credit to their profession - We hope they keep it up. We are very happy with the work carried out on our property. If there was to be any after sale queries - we don't doubt that they would be followed up sympathetically."
General Overview
The reviews are overwhelmingly positive, with customers praising the excellent service, professionalism, and high-quality work provided by Keith and John of Fascia Plastics.
Quality of Work
Customers are extremely satisfied with the quality of work, with many praising the attention to detail, professionalism, and finishing touches. The new fascias, soffits, gutters, and roofs installed by Keith and John have transformed the appearance of homes, making them look more attractive and secure.
Communication and Punctuality
The reviewers appreciate the prompt responses to their requests, timely arrival for quotes and work, and efficient completion of projects. Keith and John are praised for their friendly, courteous, and respectful demeanor, making customers feel comfortable and confident in their work.
Value for Money
Many customers mention the competitive pricing and excellent value for money provided by Fascia Plastics. The high-quality materials, expert craftsmanship, and attention to detail justify the cost, making it a worthwhile investment for homeowners.
Negative Comments
One reviewer expresses disappointment with the finish of the job, citing uneven corners and water leakage issues. Although the company attempted to rectify the problems, the customer remains dissatisfied and advises others to explore alternative options.
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