Transforming Your Roof, Transforming Your Life
At Neil Massey Roofing Specialist, we are a team of skilled and experienced roofers dedicated to providing top-quality roofing services to residential and commercial customers across Somerset, Devon, and Dorset. With over 17 years of experience in the industry, our team of qualified, time-served roofers and tradesmen are committed to delivering exceptional workmanship and unparalleled customer service.
Our Services
We offer a comprehensive range of roofing services, including tile and slate re-roofing, fibre glass roofing, leadworks, shingle roofing, window installation, and chimney repairs. Whether you need an emergency roof repair, a routine maintenance check, or a complete roof replacement, we have got you covered. Our team is equipped to handle projects of all sizes, from small repairs to large-scale roof renovations.
Our Promise
At Neil Massey Roofing Specialist, we pride ourselves on our attention to detail, customer-oriented approach, and commitment to excellence. We understand the importance of a safe and secure roof, which is why we only use the highest quality materials and employ the latest roofing techniques to ensure that your roof is not only aesthetically pleasing but also durable and long-lasting. We take pride in our work, and our goal is to exceed your expectations and provide a stress-free experience from start to finish.
Our Values
At Neil Massey Roofing Specialist, we value honesty, integrity, and transparency in all our dealings. We believe in building strong relationships with our customers, and we strive to earn your trust and loyalty by delivering exceptional service, quality workmanship, and competitive prices. Our team is dedicated to providing a personalized service that meets your specific needs and exceeds your expectations.
General Impression
The majority of reviewers are extremely satisfied with the service provided by Neil Massey, with 7 out of 9 reviewers giving a 5-star rating. The reviewers praise Neil's professionalism, quality of work, and excellent customer service.
High-Quality Workmanship
Reviewers consistently mention the high quality of Neil's work, with many praising the professionalism and attention to detail. The work is described as "excellent", "fantastic", and "great".
Reliability and Punctuality
Neil is commended for arriving on time and completing jobs when promised. Reviewers appreciate the reliability and punctuality, which is seen as a key aspect of his service.
Cleanliness and Tidiness
Several reviewers mention that Neil and his team leave the site clean and tidy, which is seen as a big plus.
Recommendations
All of the 5-star reviewers highly recommend Neil Massey for any roofing work, with many stating that they would definitely use his services again.
Poor Communication
The two 1-star reviewers express frustration with Neil's communication, or lack thereof. They report that emails and phone calls were ignored, which is seen as unacceptable.
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