Your hire, our priority - we'll get you moving!
A Family-run Business with Over 30 Years' Experience
MG Caravans began its journey in 1993 as a workshop specializing in the repair and servicing of touring caravans. Over the years, we've grown into a leading provider of caravans, motorhomes, and associated services, all under one roof.
Our Expertise
Our team is comprised of experienced professionals with in-depth knowledge of the caravanning industry. We pride ourselves on:
- Expertise in repairs and servicing: Our workshop is fully equipped and staffed with qualified technicians who can handle all your caravan needs.
- Vast selection of caravans: We offer a diverse range of new and used caravans to suit all budgets and lifestyles.
- Exceptional customer service: We are dedicated to providing excellent customer service throughout your journey with us, whether you're browsing for a new caravan or require repairs.
- Comprehensive advice: Our team can provide guidance on everything from financing options to choosing the right caravan for your needs.
A Wide Range of Products and Services
At MG Caravans, we offer:
New and used caravans and motorhomes: We have a diverse selection to choose from, catering to various budgets and preferences.
Finance and part exchange options: We can help you find the most suitable financing plan or exchange your old caravan for a new or used model.
Comprehensive repairs and servicing: Our workshop is fully equipped to address all your caravan needs, including electrical, mechanical, and bodywork.
Workshop modifications: We can tailor your caravan to your individual needs, from installing awnings and bike racks to custom interior designs.
Genuine parts and accessories: We stock a wide range of genuine parts and accessories to keep your caravan in perfect condition.
Our Commitment
MG Caravans is committed to providing our customers with a seamless and enjoyable caravanning experience. We are passionate about helping you find the perfect caravan, maintain it in excellent condition, and explore the open road with confidence.
Quality of Service
Several reviewers have praised MG Caravans for their excellent customer service. The team has been described as friendly, helpful, and knowledgeable. Reviewers have noted that the staff are willing to go the extra mile to ensure customer satisfaction, such as staying late to show around a caravan or providing complimentary items like prosecco and chocolates.
Communication
However, there have been instances where communication has broken down. One reviewer felt that the company was unhelpful when they were unable to go through with a purchase due to financial issues, and were not refunded their deposit. Another reviewer was disappointed with the after-sales service, stating that they were given contradictory information and were still waiting for a promised repair to be completed.
Product Quality
A few reviewers have mentioned issues with the quality of the caravans themselves. One reviewer reported problems with the front blind, which was not available after the first service. Another reviewer mentioned water ingress and damp problems with their caravan, which they had to have repaired elsewhere.
Overall Experience
Despite some negative experiences, several reviewers have recommended MG Caravans to others. Reviewers have praised the team's professionalism, friendly atmosphere, and willingness to go the extra mile to ensure customer satisfaction.
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