A Family Legacy of Quality & Customer Care
Wellsbridge Motorhomes boasts a rich history spanning three generations, dedicated to offering exceptional customer service and a wide range of quality pre-owned motorhomes. Founded on a foundation of trust and expertise, we take pride in helping our customers find the perfect motorhome to suit their individual needs and aspirations.
Exceptional Selection & Professional Service
Our extensive selection of motorhomes features a diverse array of options to cater to various budgets and preferences. We meticulously inspect and service each vehicle before offering it for sale, ensuring peace of mind for our customers. Our dedicated sales team is available to provide personalized guidance, answer your questions, and facilitate a seamless purchasing process.
Award-Winning Customer Service
Customer satisfaction is at the heart of our philosophy. We are proud to have received multiple awards for our exceptional customer service, including the prestigious Feefo Trusted Service Award in 2023. This recognition validates our commitment to delivering unparalleled assistance and guidance throughout your journey with us.
Tailored Solutions & Comprehensive Support
Beyond simply selling motorhomes, we also offer comprehensive services to meet your needs. Our experienced technicians provide thorough servicing and repairs, while our financing options make it easy to acquire your dream motorhome without breaking the bank. We also offer a seamless part-exchange program and can assess your existing motorhome for potential sale.
Our Values
- Integrity: We prioritize honesty and transparency in all our interactions.
- Customer Focus: Your satisfaction is our top priority.
- Expertise: Our team is highly skilled and passionate about motorhomes.
- Value: We offer competitive prices and comprehensive services.
Join us on your journey to discover the perfect motorhome. Get in touch today and let our experienced team guide you towards your dream getaway!
General Impression
The reviews of Wellsbridge Motorhomes are mixed, with a few positive comments and a concerning negative review. Overall, the staff at Wellsbridge are described as friendly, knowledgeable, and non-pushy, with a wide range of motorhomes available for viewing. However, some customers have experienced issues with the sales process and the quality of the motorhomes.
Highlights
The positive reviews highlight the friendly and helpful staff at Wellsbridge, with several customers praising the sales process and the condition of the motorhomes. One customer mentions that the showroom is lovely, with a free range to look around all the homes, and that the staff appreciated it was their first mobile home. Another customer comments that the staff were not pushy and that the environment and stock were great.
Concerns
The negative review is critical of the sales process and the quality of the motorhomes. The customer claims that their previous motorhome was rejected due to damp, despite having been passed as "hab checked" only weeks earlier. The customer feels that the dealership was not empathetic and did not prioritize customer service, and that they would not recommend Wellsbridge again. Additionally, the customer was surprised to find that the same motorhome was later sold for a higher price than they had been offered.
Conclusion
Overall, the reviews of Wellsbridge Motorhomes suggest that the dealership has some strengths, such as friendly and knowledgeable staff, but also some weaknesses, such as issues with the sales process and the quality of the motorhomes. Customers should be aware of these potential issues and take steps to protect themselves, such as getting independent damp checks done.
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