Cleaning with Care, with Pride, and with a Smile
Who we are
Clarity Heating is a trusted heating engineering company serving Cambridgeshire, Suffolk, Norfolk, and North Essex. With years of experience and a team of skilled engineers, we're dedicated to providing reliable and efficient heating solutions for both domestic and commercial properties.
Our mission
Our mission is to empower our customers to achieve comfortable and sustainable heating through personalized solutions and exceptional customer service. We pride ourselves on building long-lasting relationships with our clients by offering transparent communication, meticulous workmanship, and a commitment to your satisfaction.
Our services
We offer a comprehensive range of services to meet all your heating needs:
Air Source Heating
- Installation, servicing, and repair of air source heat pumps
- Consultation and advice on air source heating systems
Gas Boiler Services
- Installation of new gas boilers
- Repair and maintenance of existing gas boilers
- Landlord Gas Safety Certificate (LGSC)
Central Heating
- Installation and maintenance of central heating systems
- Underfloor heating installations and repairs
Other Services
- Oil and LPG boiler installations
- Boiler breakdowns and repairs
- Inspections and certifications
Why choose Clarity Heating?
- Skilled and experienced engineers
- Personalized and transparent service
- Wide range of services to meet your needs
- Commitment to customer satisfaction
- Competitive prices and flexible financing options
Areas we cover
We proudly serve the following areas:
Cambridgeshire: Cambridge, Chatteris, Ely, Godmanchester, Huntingdon, March, Peterborough, Ramsey, St Ives, St Neots, Soham, Whittlesey, Wisbech
Norfolk: Downham Market, King's Lynn, Swaffham, Thetford
Suffolk: Brandon, Bury St Edmunds, Clare, Haverhill, Lakenheath, Mildenhall, Newmarket, Sudbury
Essex: Saffron Walden, Stansted Mountfitchet, Takeley, Great Dunmow, Braintree, Halstead, Steeple Bumpstead
Positive Experiences
Several customers have praised Clarity Heating for their excellent service, professionalism, and quality work. They have been impressed with the company's punctuality, responsiveness, and value for money. The installers were found to be pleasant to deal with, efficient, and hardworking.
Issues and Concerns
However, one customer had a highly negative experience with Clarity Heating. Their boiler installation was found to be flawed, posing an immediate danger to their safety. The issue was only discovered nine months after the installation, and the customer was unaware of the potential risk to their home and family. The company was negligent in their work, and the customer felt that it was only discovered due to a faulty valve in the boiler.
Heating System Installation
Clarity Heating has provided heating system installation services to several customers. They have installed boilers, radiators, and hot water tanks, including air source heat pumps and gas boilers. The company has also worked on underfloor heating systems and provided services to customers who had previously installed by other providers.
Quality of Work and Communication
The quality of Clarity Heating's work has been praised by many customers. The installers have been described as efficient, friendly, and hardworking. However, one customer had issues with communication, stating that they had to chase the company to find out which days they would be arriving or at which times. Another customer mentioned that the company took their time with the installation, which may have been a concern.
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