Come for the comfort, stay for the experience
Our Story
NR Plumbing and Heating Ltd has been proudly serving the local community in Ely, Cambridge, and surrounding areas since 1997. Our company was founded on the principles of professionalism, responsibility, and competence, and we have built a strong reputation for providing exceptional plumbing and heating services to our customers.
Our Mission
Our mission is to provide our customers with a personal and friendly plumbing and heating service that exceeds their expectations. We strive to deliver the highest levels of workmanship, using only the best materials and guaranteeing all our labour and materials. We are committed to being prompt, reliable, and honest in all our dealings, and we pride ourselves on our ability to deliver a wide range of services, from routine maintenance to complex installations.
Our Services
We offer a comprehensive range of plumbing and heating services, including gas, oil, and electric central heating systems, boiler servicing, bathroom design and installation, boiler repairs and replacement, plumbing services and repairs, underfloor heating, and landlord safety checks. Our team of experienced and qualified plumbers are dedicated to providing expert solutions to meet the unique needs of each customer.
We are Worcester accredited installers, and we supply and install a wide range of energy-efficient boilers for gas, LPG, and oil-fired systems. Our bathroom design and installation service covers all aspects of the project, from design to completion, including tiling and heating. We also offer routine boiler servicing for all makes, including Worcester Bosch, Vaillant, Ideal, Vokera, Ariston, Grant, Potterton, and Viessmann.
Our Values
At NR Plumbing and Heating Ltd, we value our customers and strive to build long-lasting relationships with them. We believe in being transparent, reliable, and honest in all our dealings, and we are committed to providing excellent customer service. We understand the importance of being environmentally responsible, and we offer advice on energy-efficient boilers and renewable technologies.
Meet Our Team
Our team is led by Nigel Rogerson, who founded the company in 1997. Nigel is a qualified plumber with years of experience, and he is passionate about delivering exceptional service to our customers. Our team also includes Lindsey Harrison, who keeps the company organised and is the first point of contact for customers. We have a team of four qualified plumbers and an apprentice who are dedicated to providing expert solutions to our customers.
General Experience and Customer Service
The majority of customers have had a positive experience with NR Heating and Plumbing, praising their helpful and obliging nature. Many have commented on the professionalism and reliability of the company, with several reviewers stating that they would definitely use them again in the future.
Work Quality and Expertise
The quality of work provided by NR Heating and Plumbing has been praised by many customers. Reviewers have mentioned that the company has done a thorough job, exceeding their expectations in some cases. The expertise and knowledge of the team have also been highlighted, with customers appreciating the informative and friendly approach taken by the engineers.
Specific Services and Repairs
Several reviewers have mentioned specific services provided by NR Heating and Plumbing, including boiler servicing, bathroom refits, and plumbing repairs. In each case, the company has been praised for their work, with customers expressing satisfaction with the results.
One Negative Incident
However, one reviewer had a negative experience with an NR Heating and Plumbing van, citing reckless driving and poor behavior from the driver.
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