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Book a Valuation. Start your selling journey with Michael Jones.

About Us

Michael Jones is a leading estate agency serving the West Sussex area for over 30 years. We pride ourselves on our exceptional service, unparalleled market knowledge, and commitment to client satisfaction. Our team of experienced professionals are dedicated to making your property journey smooth, stress-free, and successful.

What We Offer

We offer a comprehensive range of services to meet all your property needs, including:

  • Sales: Whether you're selling your home or seeking a new one, our experienced negotiators will guide you through every step of the process.
  • Lettings: We manage both residential and commercial properties, finding ideal tenants and ensuring your investment is secure.
  • New Homes: Let us help you find your perfect new home, whether you're a first-time buyer or seasoned homeowner.
  • Commercial: We provide expert advice and services for all your commercial property needs.

Our Core Values

Our core values are:

  • People first: We prioritize understanding your needs and providing personalized, responsive service.
  • Expertise: Our extensive market knowledge and experience ensure you get the best possible outcomes.
  • Transparency: We provide clear and concise information every step of the way.
  • Communication: We believe in open and effective communication to ensure a seamless and stress-free experience.

Why Choose Michael Jones?

  • Extensive local market expertise
  • Unparalleled market share in West Sussex
  • Extensive digital marketing reach
  • Traditional marketing techniques tailored to your needs
  • Comprehensive and personalized service
  • Team of experienced and passionate professionals

Our Commitment

At Michael Jones, we are dedicated to providing exceptional service and exceeding your expectations. We believe that your property journey should be a positive and rewarding experience. Get in touch with us today and let us help you achieve your property goals.

Reviews
Negative: The reviewer highlighted poor communication, excessive fees, and inadequate service, leading to a disappointing experience.

Disappointment with Rental Services

The collective experience of dealing with various companies during a move was met with disappointment and frustration. While the initial fees were relatively reasonable, the constant nickel-and-diming became a major issue. The company's insistence on charging for lease renewals, without providing clear explanations or value for the additional costs, was seen as unreasonable.

Moreover, the inspection fees paid by the reviewer were not effectively utilized, as some defects were present upon moving in. Additionally, requests to address these issues were met with inaction. The presence of mold in the ceiling was a particular concern, and the reviewer was left feeling dissatisfied with the overall service.

Poor Communication and Lack of Value

The reviewer's experience highlights the importance of clear communication and value for money. The constant additional fees and lack of responsiveness to issues raised fell short of expectations. The review serves as a warning to others to be cautious when dealing with similar companies, as the level of service may not match the costs involved.

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