Welcome to Phillip James Estates, a leading letting agency in Worthing and Littlehampton. We understand the complexities of property rental, and are dedicated to providing landlords and tenants with a seamless and successful experience.
Our Expertise
We offer a comprehensive range of services to cater to your specific needs:
For Landlords
- Fully Managed Service: Take complete peace of mind as we handle everything from tenant finding, tenancy agreement preparation, and rent collection to property inspections and maintenance coordination.
- Rent Collection Service: Leave the hassle-free collection of rent to us, while you focus on the enjoyment of your investment.
- Tenant Find Service: We source and vet high-quality tenants for your property, ensuring a smooth and efficient tenancy start.
Why Choose Phillip James Estates?
- Experienced and qualified team: Our experienced team understands the local market and are committed to providing exceptional customer service.
- Competitive fees: We offer transparent and affordable fees tailored to your needs.
- Tailored approach: We work closely with you to understand your unique requirements and preferences.
- Technology-driven: We utilize innovative technology to streamline the renting process and maximize efficiency.
What Our Clients Say
"Phillip James Estates provided an exceptional service from start to finish. They found us fantastic tenants and handled all the paperwork and logistics seamlessly." - Satisfied Landlord
"I was impressed with the attention to detail and proactive approach of the team. They made the whole process of renting out my property stress-free." - Happy Tenant
Our Commitment
At Phillip James Estates, we are committed to:
- Providing landlords and tenants with clear and regular communication.
- Maintaining open and honest communication channels.
- Handling all aspects of the rental process with utmost professionalism and integrity.
Get in Touch
For personalized advice on your property needs, contact our friendly team today!
Service Standards
The reviews of Phillip James Letting Agents are sharply divided, with some customers expressing satisfaction with the service they received, while others reported poor treatment and unprofessional behavior.
Positive Experiences
Some reviewers appreciated the professionalism and understanding shown by staff, such as Lyn, who promptly returned a holding deposit without hassle. One reviewer reported a positive experience with the agency, stating that they were helpful, approachable, and very friendly throughout their four-year tenancy.
Negative Experiences
On the other hand, several reviewers had extremely negative experiences with the agency. Many reported being treated poorly or unprofessionally, with staff being rude, incompetent, and unresponsive. Some reviewers claimed that the agency harassed them, ignored their complaints, and was dishonest in their dealings. One reviewer even reported that the agency entered their property without permission and laughed off their concerns.
Charges and Tenancy Terms
Some reviewers felt that the agency was unreasonable in its expectations and charges, with one reviewer claiming that they were looking for "anything silly" to withhold their deposit. Another reviewer reported that the agency entered a viewing without permission and held the viewing while the tenants were out, despite their objections.
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