Innovative heating solutions for a sustainable future
At Viessmann, we are committed to providing high-quality, innovative products and exceptional customer service. With over 120 years of experience, we have established ourselves as a world-leading manufacturer of high-efficiency heating and renewable energy systems. Our mission is to provide premium quality heating solutions that meet the energy challenges of today and tomorrow.
Our Products and Services
Our extensive range of products includes boilers, heat pumps, photovoltaic systems, fuel cells, and thermal solar systems. We offer a complete solution for all energy sources, from traditional fossil fuels to renewable energy sources. Our products are designed with the future in mind, offering high-efficiency and renewable energy systems that reduce our customers' environmental impact.
Heat Pumps
Our air source and ground source heat pumps are designed to provide efficient and sustainable heating solutions for residential and commercial properties. Our heat pumps use advanced technology to convert heat energy from the air or ground into usable energy, reducing the need for fossil fuels and minimizing carbon emissions.
Boilers
Our boilers are designed to provide reliable and efficient heat, from traditional gas condensing boilers to innovative solar thermal solutions. Our boiler range includes products for residential and commercial applications, offering a complete solution for all energy needs.
Solar Thermal Systems
Our solar thermal systems harness the power of the sun to provide hot water and heating. Our systems are designed to be efficient, cost-effective, and environmentally friendly, reducing our customers' carbon footprint and reliance on fossil fuels.
Fuel Cells
Our fuel cell technology offers an innovative, carbon-neutral solution for energy generation. Our fuel cells combine the benefits of renewable energy sources with the convenience of traditional energy systems.
Support and Services
At Viessmann, we understand the importance of excellent customer service. We offer a range of support services, including technical support, spares, and repair services. Our dedicated team is always available to assist our customers.
Training and Education
Our Viessmann Academy provides comprehensive training and education programs for our customers and partners. Our Academy offers courses on installation, maintenance, and repair services, ensuring our customers stay up-to-date with the latest technologies and advancements in the industry.
Our Commitment
At Viessmann, we are committed to delivering premium quality products and exceptional customer service. We strive to build long-term relationships with our customers, partners, and the environment. Our mission is to provide innovative, sustainable, and efficient solutions for the future.
Viessmann Boiler Reviews
Disappointing Experiences with Viessmann Boilers
Some reviewers have reported negative experiences with Viessmann boilers, citing issues with reliability and customer service. For instance, one reviewer mentioned that their boiler broke down three times in two years, and the company took two weeks to respond to their call for repair. Another reviewer stated that their boiler stopped working, and the company's warranty did not cover the fault, citing poor installation as the reason.
Unfriendly Customer Service
Reviewers have also complained about the unfriendly and unhelpful customer service provided by Viessmann. One reviewer mentioned that the lady they spoke to in the call centre was unfriendly and showed a lack of understanding.
Positive Experience with Viessmann Boiler
On the other hand, one reviewer had a positive experience with their Viessmann boiler, praising its efficiency and smart technology features. They noted that the boiler's ability to modulate its heat output over a wide range helps to save money on gas bills and prolongs the boiler's life.
Technical Aspects of Viessmann Boilers
The reviewer also provided detailed information about the technical aspects of Viessmann boilers, including the importance of using the right thermostat to achieve efficiency. They recommended using Viessmann's own smart thermostats or third-party options that are OpenTherm-compatible.
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