Empowering Children to Succeed
At Wilson Plumbing, Heating and Renewables, we're a family-run business with over 20 years of experience in designing, supplying, and installing renewable heating solutions, commercial and domestic plumbing, and heating systems. Our team of experienced staff works closely with product manufacturers to ensure that the correct design and specification is provided for each project.
Our Services
We offer a wide range of services, including central heating breakdown repair, burst pipe repairs, gas repairs, gas installation, boiler breakdowns, bathroom and kitchen design, bathroom and kitchen installation, tiling, and underfloor heating. Our team is dedicated to providing excellent customer service and ensuring that our customers receive the best possible solutions for their heating and plumbing needs.
Renewable Energy Solutions
We've been supplying and installing renewable energy solutions for over 5 years, including ground and air source systems, biomass boilers, and solar thermal collectors. Our team has extensive experience in designing and installing renewable energy systems that integrate seamlessly with traditional heating systems.
Underfloor Heating
We've been supplying and installing underfloor heating systems for over 10 years, and our team has extensive experience in designing and installing systems, as well as providing after-care service, maintenance, and diagnostics. We've completed several large-scale projects, including the installation of underfloor heating at care home facilities and biomass boiler systems integrated with solar and underfloor heating.
Awards and Recognition
We're proud to have won the Installer of the Year award at the 2011 National Heat Pump Awards, recognizing our commitment to providing excellent service and innovative solutions to our customers.
Our Philosophy
At Wilson Plumbing, Heating and Renewables, we're dedicated to providing our customers with the best possible solutions for their heating and plumbing needs. We believe in building long-term relationships with our customers, and our team is committed to ensuring that every customer receives exceptional service and support.
Overview of Reviews
The reviews of Wilson Plumbing & Heating are mixed, with some customers expressing satisfaction with their services, while others have had negative experiences.
Positive Experiences
Some customers have reported excellent service from Wilson Plumbing & Heating, praising their professional and polite installers, thorough initial consultations, and high-quality finished work. They have also been commended for their helpfulness and responsiveness.
Negative Experiences
On the other hand, some customers have had disappointing experiences with the company. Issues include uncontrollable costs, failure to respond to queries and provide quotes, cancellation of booked services, and a perceived lack of transparency about their focus on commercial work.
Specific Issues
Some specific issues raised by customers include the company's website being out of date, failure to disclose their shift in focus to commercial work, and unmet expectations regarding response times and service provision.
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