Your Partner for Successful Technical Innovation
Helix Van Sales Ltd is a renowned pre-owned van and car dealership based in Hoddesdon, Hertfordshire. We take immense pride in offering a diverse selection of high-quality used vans and pick-ups to meet the diverse needs of our valued customers.
Dedicated to Customer Satisfaction
Our team understands the importance of exceptional customer service and is committed to providing a seamless and enjoyable experience throughout your purchasing journey. We prioritize understanding your requirements and providing personalized recommendations based on your unique needs and budget. Our friendly and knowledgeable staff are always ready to answer your questions, offer guidance, and ensure that you drive away satisfied.
Extensive Expertise and Quality Assurance
Each vehicle undergoes a rigorous inspection and undergoes comprehensive preparation by our highly skilled technicians. Our workshops are equipped with advanced tools and technologies to ensure your vehicle is in optimal condition. We also offer a range of services, including part exchange, financing options, and competitive warranties for added peace of mind.
Wide Selection of Pre-owned Vans
Our extensive inventory features a wide array of makes and models to suit various preferences and budgets. Whether you require a spacious panel van, a comfortable crew van, or a reliable pickup truck, we have a solution for you. Our team carefully selects vehicles from trusted sources to guarantee quality and reliability.
Honest Pricing and Transparency
We believe in total transparency in our pricing and are committed to offering competitive prices for all our vehicles. What you see is what you pay, with no hidden charges or surprises. Additionally, we provide clear and concise documentation to ensure you are fully informed about your purchase.
Service Issues
The reviewers highlight significant issues with the service provided by Helix. Author Patryk Malinowski was let down by the seller, who failed to disclose the true condition of the Toyota Proace 2022. The van had several problems, including a faulty hand brake, rear doors that wouldn't open, and only one key. Despite the seller's promises to fix these issues, the van remained at Toyota for an extended period, and the buyer was not kept updated.
Author Sally Johnston had a similar experience, paying a deposit on a Citroen Berlingo Van that she ultimately had to cancel due to insurance issues. Although she was told that the deposit was refundable, she was only offered 80.00 after chasing the seller repeatedly, and had to accept this amount to avoid further costs.
Positive Experiences
On the other hand, Authors Johnny Turner and Chris Burns had positive experiences with Helix. They both praised the company's customer service and the condition of the vehicles they purchased. Johnny Turner mentioned that Jack was great to deal with and the van was well-prepared, while Chris Burns appreciated the helpful and accommodating service from Graham & Johnny.
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