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At Ken Brown Motors, we are dedicated to providing our customers with an exceptional car-buying experience. With a wide range of new and used cars from top manufacturers like Hyundai, Kia, and Suzuki, we are confident that we can find the perfect vehicle to suit your needs. Our team of expert sales staff are manufacturer-approved, ensuring that you receive the best possible advice and guidance throughout the buying process.
Our commitment to excellence doesn't stop there. We also offer a comprehensive range of aftersales services, including servicing, MOTs, and parts and accessories. Our state-of-the-art facilities and skilled technicians ensure that your vehicle is in good hands, and we are dedicated to providing a hassle-free experience that gets you back on the road quickly and efficiently.
Our History
Established as a subsidiary of Shephall Way Service Station Ltd and Safeway Cars Limited, Ken Brown Motors has a rich history of providing top-quality cars and exceptional customer service to the people of London, Surrey, Essex, and Hertfordshire. With multiple locations across the region, we are proud to be a part of the local community and strive to make a positive impact on the lives of our customers.
Our Mission
Our mission is simple: to provide our customers with the best possible car-buying experience, while also providing a comprehensive range of aftersales services that meet the highest standards of quality and excellence. We are dedicated to building long-term relationships with our customers, and we are committed to providing a level of service that is second to none.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the staff at Ken Brown Kia Harlow. Multiple reviewers praised the professionalism, courtesy, and helpfulness of the sales team, including Paul Gowers, Stuart, and Paul P. They made the car-buying process easy and stress-free, offering great deals and explaining the purchase process clearly.
Efficient and Friendly Service
The service department also received high praise, with reviewers commending the efficient and friendly service provided by Alan, Ryan, and Frank. They appreciated the prompt and thorough service, as well as the detailed reports and video explanations of the work done.
Knowledgeable and Helpful Staff
The staff at Ken Brown Kia Harlow were consistently described as knowledgeable, friendly, and helpful. They took the time to listen to customers' needs, explained the options clearly, and made recommendations that met their requirements.
Positive Overall Experience
Reviewers reported a positive overall experience, with many stating that they would recommend Ken Brown Kia Harlow to friends and family. They appreciated the welcoming atmosphere, the relaxed vibe, and the knowledgeable staff.
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