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Transforming smiles, transforming lives

Robinsons Estate Agents is a renowned estate agency firm with multiple branches spread across the North East of England. We have been in the business of helping people buy and sell homes for several decades, and our wealth of experience in the property market is evident in the quality of services we offer. Our dedicated team of professional estate agents is committed to providing unparalleled services to our clients, whether they are looking to buy, sell, rent, or let properties.

At Robinsons Estate Agents, we understand that moving home can be a stressful experience, which is why we strive to make the process as smooth and hassle-free as possible. We offer a comprehensive range of property buying and selling services that are tailored to meet the unique needs of our clients. Our team of experts has a deep understanding of the local property market, and we use this knowledge to provide accurate valuations and help our clients sell their properties quickly.

Services Offered

At Robinsons Estate Agents, we offer a wide range of services to our clients, including:

*Property Valuations*: We offer no-obligation valuations of properties at a time that is convenient for our clients. Our team of experts uses their knowledge of the local property market to provide accurate valuations that take into account current market trends and conditions.

*Residential Sales*: We help our clients sell their properties quickly and efficiently. Our team of experienced estate agents provides expert advice on the best way to market a property and attract the right buyers. We also offer conveyancing services to ensure that the sale process is as smooth as possible.

*Residential Lettings*: We help landlords find suitable tenants for their properties. Our rigorous tenant screening process ensures that only reliable and responsible tenants are matched with our landlords' properties. We also offer a range of landlord services, including property maintenance and management, to ensure that our landlords' properties are well taken care of.

*Fine & Country Auctions*: We offer a specialist auction service for unique and high-value properties. Our team of experts has extensive experience in the auction market and can help our clients achieve the best possible price for their properties.

*Student Homes*: We offer a range of student homes for rent in popular student areas. Our properties are well-maintained and offer excellent value for money.

Branch Locations

We have multiple branches spread across the North East of England, including Bishop Auckland, Chester-le-Street, Crook, Durham, Sedgefield, and Spennymoor. Each of our branches is staffed with a team of experienced estate agents who have an in-depth knowledge of the local property market. We also offer conveyancing, mortgages, surveys, and EPCs services to ensure that our clients have access to all the services they need under one roof.

At Robinsons Estate Agents, we are proud of our reputation as the property experts in the North East. We hope that you enjoy browsing the properties for sale on our website and discovering more about our property services and what we can do for you.

Reviews
Positive: The positive reviews praise the agency's excellent communication, friendly and efficient service, and professionalism.
Negative: The negative reviews criticize the agency for being clueless, ignorant, and unprofessional, with some customers experiencing poor customer service and being misled.

Customer Experiences with Robinsons Estate Agent

The reviews of Robinsons Estate Agent vary widely, with some customers expressing extreme dissatisfaction while others praise the agency's services. The agency has been accused of being clueless, ignorant, and unprofessional, with one reviewer describing a difficult experience with Barbara, a negotiator.

Sales Experience

On the other hand, several reviewers have shared positive experiences with the agency, particularly with staff members such as Danielle, Alex, and Angela. They have praised the excellent communication, friendly and efficient service, and professionalism of the agents. Some reviewers have also commended the agency's ability to help them sell or buy a property, including one who inherited a house and had a successful sale.

Customer Service

Unfortunately, some reviewers have been left with a bad taste in their mouth after experiencing poor customer service. One reviewer reported being ignored by Barbara after cancelling a viewing and requesting a rebook, while another was misled by the agency and lost funds.

Conclusion

Overall, the reviews of Robinsons Estate Agent are mixed, with some customers having good experiences and others having extremely negative ones.

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