Trust us to keep you warm and comfortable all year round
Here at David B Francis Central Heating Services, we pride ourselves on being a well-established family-run business, dedicated to providing comprehensive central heating services to our clients across Cardiff and South Wales. Our team of highly trained engineers and gas installers are committed to delivering a quality service that is unmatched in terms of quality, professionalism, and price.
Our Services
We offer a range of services designed to meet the individual needs of our clients. From the installation of new central heating systems to repairs and maintenance of existing systems, we have the expertise and knowledge to ensure that our clients receive a service that is second to none. Our team will work closely with you to understand your specific energy requirements and design a tailored system that meets your needs and budget.
Boiler Efficiency Checks
At David B Francis Central Heating Services, we understand the importance of ensuring that your boiler is running efficiently. Our boiler efficiency checks are designed to identify areas where improvements can be made, ensuring that you save money on your energy bills while also reducing your carbon footprint.
Why Choose Us?
With many years of experience in providing central heating services to clients across Cardiff and South Wales, we have earned a reputation for our commitment to quality, professionalism, and customer satisfaction. Our team of engineers and installers are highly trained, conscientious, and punctual, ensuring that our clients receive a service that is unmatched in the industry.
Family-Run Business
As a family-run business, we pride ourselves on our values of honesty, integrity, and customer satisfaction. We believe that our commitment to quality and customer service sets us apart from our competitors, and we are dedicated to providing a service that exceeds our clients' expectations.
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the service, while others have had negative experiences.
Positive Experiences
- Emergency Response: Some customers have praised the company's emergency response, with engineers arriving promptly and resolving issues efficiently.
- Friendly Staff: Several reviewers have complimented the friendly and polite staff, both on the phone and during in-person visits.
- Professional Service: A few customers have appreciated the professional service, with engineers carrying out work to a high standard.
- Reliable: Some reviewers have mentioned that the company is reliable, with staff responding quickly to calls and resolving issues with minimal fuss.
Negative Experiences
- Poor Communication: Several customers have complained about poor communication, including delayed responses, lack of apology, and unhelpful office staff.
- Late Arrivals: A few reviewers have mentioned that engineers have arrived late, sometimes by several hours, without apology or explanation.
- Rude Staff: Some customers have experienced rude or unhelpful staff, both on the phone and in person.
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