Building Excellence, Delivering Value
Cheeky Munkey is a well-established provider of managed IT support and services, based in St. Albans, Hertfordshire. Since 1999, we have been delivering enterprise-level services and solutions to businesses throughout the UK, with a team of experts that are dedicated to becoming your personal IT department. We take pride in our ability to respond rapidly and efficiently to issues, often before our clients even become aware of them. Our end-to-end solutions cover all aspects of technology needs, from servers and network infrastructure to computers, workstations, and mobile devices.
Services Offered
At Cheeky Munkey, we offer a comprehensive range of IT support and services, designed to meet the needs of businesses of all sizes and sectors. Our services include:
IT Support & Security Bundles
Our Security Bundles provide robust network security solutions that protect against the unexpected. We provide End Point Antivirus, DNS & Web content, Remote Help Desk Support, On-Site Escalation for Help Desk Support, and more.
Cloud Services
We help businesses move to the cloud, delivering significant benefits such as increased collaboration, flexibility, and cost savings. Our cloud services include Microsoft 365 Cloud Backup, IT Support, and Cloud Hosted Solutions.
Backup
Our backup solutions ensure that businesses have a plan in place to keep them going, providing complete backup and disaster recovery methods and best practices.
IT Support
Our expert engineers provide 24/7 remote and onsite support for all aspects of technology, from servers and network infrastructure to computers, workstations, and mobile devices.
Network & VoIP Technology
We provide Business Connectivity, Hosted Phone Systems, and Managed Print Services, ensuring that businesses have the technology they need to communicate effectively.
Sectors
Our clients span a wide range of sectors, including Education (schools, universities), Small Business, Charities, Accountants, Law Firms, Architects, Remote Workers, Logistics, Construction, Recruitment Industry, Early Years Education, Large Enterprise Businesses, and Financial Services & Insurance.
Locations
Our IT support covers all of Hertfordshire and beyond, including Bushey, Harpenden, Hatfield, Hemel, Hertford, Letchworth, Hitchin, Stevenage, and Watford.
At Cheeky Munkey, we are committed to providing the highest levels of service and support to our clients. We take the time to listen to their needs and develop solutions that meet their specific requirements. Our clients value our expertise, responsiveness, and commitment to delivering results. We are proud of the relationships we have built and the positive feedback we receive from our clients.
Overview of Reviews
The majority of reviews praise Cheeky Munkey's prompt and excellent IT support, with many reviewers mentioning the company's responsiveness, helpfulness, and professionalism.
Positive Feedback
Cheeky Munkey's staff, including Richard, Rick, Milly, Sahd, Louis, Chris, Sean, Michael Black, and Sarah, are frequently commended for their outstanding service. Reviewers appreciate the company's prompt response times, with some mentioning same-day or next-day follow-ups to resolve issues. The company's ability to provide simple and complex IT solutions is also highlighted.
Mixed Feedback
Ramneek Greywall's review is the only one with a rating below 5 stars. Although they mention some issues with the service, they acknowledge that Richard is working hard to resolve them.
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