Design. Efficiency. Innovation.
As a trusted IT partner, Lumina has been dedicated to providing small and medium-sized businesses with award-winning IT services for over 25 years. Our mission is to ensure the success of our clients by safeguarding their infrastructure, staff, and data from preventable threats such as cybercrime, reputational damage, and systems failure. We achieve this by offering a range of services that cater to the unique needs of small to medium-sized businesses.
Our Services
At Lumina, we understand that every business is unique, which is why we offer a tailored approach to IT support. Our services are designed to provide the assistance you need at every stage of your business journey. Whether you are just starting out or have been in business for years, our expert team is dedicated to providing you with the best possible solution.
Award-Winning IT Services
Our award-winning IT services are designed to ensure that your business remains competitive and successful. With our services, you can rest assured that your IT infrastructure will be running smoothly, and your data will be safe and secure. Our team of experts is dedicated to providing you with the highest levels of service and support.
What We Offer
Our services include:
- IT Consultancy: Expert technology advice to help you make informed decisions to grow your business.
- IT Security: We keep your data safe and readily available for when you need it.
- IT Support: We keep your users happy and your machines running.
- Cloud Services: We provide a home for your data so that you don't have to.
Our Promise
At Lumina, we pride ourselves on our commitment to delivering exceptional IT support and peace of mind. Our risk experts are dedicated to providing you with a strategic relationship, a white glove service, and exceptional IT support. We believe that small and medium-sized businesses deserve the same level of IT advantage as large enterprises, and we are here to help you achieve just that.
Get in Touch
To learn more about our services and how we can help your business, please don't hesitate to get in touch.
Overall Experience
The reviews provide a mixed assessment of Lumina's services and work environment. While some clients have praised the company's expertise and professionalism, a former employee has expressed strong dissatisfaction with the work environment and management style.
Client Experience
Positive Feedback
Lumina's clients have praised the company's expertise and professionalism. Richard, a team member, has been commended for his knowledge and ability to make complex topics engaging. Clients have also appreciated the value they received from partnering with Lumina and have expressed their satisfaction with the service.
Event and Webinar Experience
Lumina's events and webinars have been praised by attendees, who have found them informative and beneficial. The events have provided opportunities for networking and sharing experiences with peers.
Work Environment and Management
Negative Feedback
A former employee has expressed strong dissatisfaction with the work environment and management style at Lumina. They have described the owners, Richard and his wife, as egomaniacs who do not prioritize their staff's well-being. The employee has alleged that there is no work-life balance, with long working hours and no flexible working arrangements. They have also pointed out the high turnover rate of staff, including senior management positions, and expressed concerns about the lack of development opportunities.
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