Transforming Your Home with Excellence
A Family-Run Business with 40 Years of Experience
Established in 1983, B&K Boiler Services Ltd has been providing reliable and efficient heating and gas services to homes across Surrey, Berkshire, and Hampshire for over 40 years. As a family-run business, we take pride in offering a personal and efficient service that meets your unique needs.
Experienced Engineers and Comprehensive Services
Our team of qualified engineers are experienced in all aspects of central heating and gas, including:
- Boiler installation and servicing: We install and maintain all major brands of boilers, and offer comprehensive servicing plans to keep your system running smoothly.
- Underfloor heating: We install and repair underfloor heating systems, ensuring optimal heating throughout your home.
- Radiator and cylinder installation: We install and repair radiators and hot water cylinders, ensuring efficient heating and hot water supply.
- Gas leak detection and repair: We are qualified to safely detect and repair gas leaks, ensuring the safety and efficiency of your heating system.
Customer-Focused Approach & Emergency Support
At B&K Boiler Services Ltd, your satisfaction is our top priority. We are committed to providing:
- Friendly and efficient service: Our engineers are courteous, respectful, and efficient in their work.
- Clear and transparent communication: We always provide clear explanations and estimates before any work is started.
- Prompt response times: We understand that emergencies can arise at any time, which is why we offer 24/7 emergency support.
Award-Winning Customer Service
Our commitment to exceptional customer service has earned us recognition. We have received the Customer Service Award from Barratt Homes in 2018 and 2019.
Get a Free Quote Today!
For a free, no-obligation quote for your heating or gas needs, simply contact us today on 01276 705000 or fill out our online form. We look forward to assisting you with all your heating and gas requirements.
Efficient and Helpful Service
B&K Boiler Services has received numerous positive reviews from satisfied customers. Reviewers have commended the company for their efficient and helpful service, with engineers being described as "absolutely brilliant", "super friendly", and "courteous and polite". Customers have praised the company's ability to respond promptly to emergencies, with some having their issues resolved the same day. The engineers have also been commended for their professionalism, tidiness, and willingness to go above and beyond to ensure customer satisfaction.
Poor Customer Service Experience
However, one reviewer has shared a negative experience with the company. Jason Payne was unhappy with the service he received and felt overcharged for the work done. He claimed that the engineers did not complete the job as instructed and were not transparent about the costs. The customer service representative, Matthew, was also accused of being passive-aggressive and hanging up on him when he expressed his concerns.
Be the first to review B & K Boiler Services.
Write a Review
