At Wilson Plumbing & Heating, we're a family-founded business with over 30 years of experience in central heating and boiler services. We proudly serve residential and commercial clients in Redcar and the surrounding areas, providing reliable and trustworthy expertise you can trust.
Our Expertise
Our team of experienced engineers are skilled in a variety of heating systems, including:
- Gas boilers: Supply, installation, repair, and maintenance of gas boilers, with up to a 12-year guarantee on new installations.
- Oil boilers: Expertise in installing, servicing, and maintaining oil boilers.
- Central heating: Comprehensive services for all aspects of central heating systems, including installations, repairs, and replacements.
- Other services: We also offer a wide range of other services, such as cylinder installations, leak detection, and underfloor heating installations.
Client-Focused Approach
We believe in building strong relationships with our clients and providing exceptional customer service. Our engineers are:
- Friendly and approachable: Our engineers will take the time to explain options clearly and answer your questions in plain language.
- Reliable and trustworthy: We understand the importance of having a reliable heating system, and we are committed to providing timely and efficient service.
- Experienced and knowledgeable: With years of experience and ongoing training, our engineers can handle any heating problem efficiently and effectively.
Quality and Accreditation
We are committed to providing the highest standards of workmanship and professionalism. Our company is:
- Worcester Accredited Installer: Recognized for achieving sustained quality in installation, service, and customer care.
- Gas Safe Registered: Qualified to work safely and efficiently on gas appliances.
- Regulated by industry bodies for your peace of mind.
Get in Touch
Contact Wilson Plumbing & Heating today for all your heating needs. We look forward to serving you and ensuring your comfort and peace of mind.
Overall Impression
The reviews are overwhelmingly positive, with 17 out of 18 reviewers giving 5-star ratings. The reviewers praised the company's professional and friendly service, timely and efficient work, and reasonable prices.
Service Quality
The reviewers were impressed with the quality of service provided by the company's engineers, who were described as professional, polite, and respectful of customers' properties. The engineers were also commended for their tidiness and ability to explain the work they were doing.
Response Time and Reliability
Many reviewers praised the company's prompt response to their needs, with some even receiving same-day service. The engineers were reliable and punctual, with most jobs completed within the predicted timeframe.
Product Quality and Prices
The reviewers were happy with the quality of the products installed, including boilers and central heating systems. The prices were considered reasonable, and some reviewers appreciated the value for money.
Customer Care
The company's customer care was praised by many reviewers, with staff described as friendly, helpful, and professional. The company's communication was also commended for being clear and timely.
Negative Comments
Only one reviewer gave a 1-star rating, citing poor value for money and incomplete work. However, this review is an outlier among the predominantly positive feedback.
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