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Supporting Your Workplace, Infrastructure, and Environment

HLA Services is a leading facilities management company providing a comprehensive range of services to support your workplace, infrastructure, and environment. Our team of experts is dedicated to delivering exceptional service, ensuring your business runs smoothly and efficiently. With a strong focus on customer satisfaction, we provide tailored solutions to meet the unique needs of our clients across various industries, including commerce, retail, education, and hospitality.

Our Services

We offer a wide range of services, including commercial heating, ventilation, air conditioning, electrical, refrigeration, plumbing, catering equipment, LEV systems, fabrication, water hygiene, mechanical services, hard facilities management, clean air solutions, and green energy solutions. Our commitment to delivering high-quality services is evident in our stand-out approach to facilities management. We understand the importance of a comfortable and safe working environment, which is why we provide 24/7 emergency support and nationwide UK coverage for all projects and installations.

Our Expertise

With years of experience and a team of skilled engineers, we have evolved into a one-stop-shop for all facilities management needs. Our expertise extends to design, installation, maintenance, and repair of various systems, ensuring that your business operates at its peak performance. We pride ourselves on our ability to provide a rapid response to any service request, minimizing downtime and ensuring maximum productivity.

Our Values

At HLA Services, we believe in building long-lasting relationships with our clients based on trust, reliability, and exceptional service. We strive to exceed expectations, providing innovative solutions that meet the unique needs of our clients. Our commitment to delivering outstanding service is reflected in our client testimonials, which demonstrate our dedication to customer satisfaction.

Reviews
Positive: HLA has one positive review and one 5-star review praising their maintenance work and reactive repairs.
Negative: HLA has four negative reviews citing poor communication, unprofessional behavior, and disappointing recruitment practices.

Recruitment Process Issues

Several reviewers have expressed dissatisfaction with the recruitment process at HLA. The company's headhunting practices have been called into question, with some applicants feeling that they were left in the dark about the status of their application. The reviews highlight poor communication and a lack of transparency, with one reviewer claiming that they were never contacted after an interview was cancelled at short notice.

Unprofessional Behavior

The company's professionalism has also been called into question, with one reviewer expressing disappointment and frustration with the way they were treated by the recruitment team. The reviewer felt that their time was wasted and that the appointment process was unprofessional.

Maintenance Work and Reactive Repairs

On the other hand, one reviewer has spoken highly of HLA's maintenance work and reactive repairs, stating that they would not hesitate to recommend the company.

Unrelated Incident

A separate issue was reported regarding a van blocking emergency vehicles, which appears to be an unrelated incident.

Exceptional Service

Finally, another reviewer had a positive experience with the company, commending the work done by the team. The team was punctual, professional, and communicative, and the reviewer was impressed with the quality of the work.

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