Insurance as individual as you!
At Ashbourne Insurance, we pride ourselves on our first-class personal and professional service, before, during, and after the life of the policy. With over 40 years' experience in providing insurance solutions to local residents and the business community, we are your Hertfordshire Independent Insurance Broker with a policy to suit any requirement: business, car, home, or travel insurance.
Our Services
We offer a wide range of insurance products and services, including Business Insurance, Commercial Motor Insurance, Tradesmen and Professional Insurance, Cyber & Data Liability Insurance, Personal Home and Possessions Insurance, Motor Insurance, Private Fleet Insurance, Travel Insurance, and Specialist Insurance. Our team of experienced and friendly professionals will work with you to understand your specific needs and provide tailored solutions to meet your requirements.
Our Approach
At Ashbourne, we pride ourselves on our local, friendly, and personal approach. We do not operate call centres, nor do we force you to trade online; trained professionals are on hand when you call or visit our offices to discuss any of your insurance needs. We are authorised and regulated by the Financial Conduct Authority and as an independent insurance broker, we are free to search all the leading insurers to get you cover tailored to your needs, at a price to suit your budget.
Our Awards
We are very proud of our "Service Excellence" award from the Federation of Small Businesses, which recognises our commitment to providing exceptional service to our clients.
Meet the Team
Our team of experienced professionals is dedicated to providing you with the best possible service. Meet our Operations Manager, Paul Richardson, our Senior Sales Advisor, Emma Sibthorpe, and our Commercial Sales Director, Matthew Hunt. We're here to help, so give us a call and speak to one of our friendly staff or click the button below.
What Our Customers Think
Don't just take our word for it! Hear what our satisfied customers have to say about our service. From business insurance to personal insurance, our clients rave about our expertise, professionalism, and personal touch.
Overview of Customer Reviews
Exceptional Customer Service
The majority of customers have expressed their satisfaction with the exceptional customer service provided by Ashbourne Insurance. Many reviewers have praised the firm's staff, such as Jack, Denise, Emma, Rico, and Peter, for their professionalism, attentiveness, and willingness to go the extra mile to meet their needs.
Personalized Approach
Customers appreciate the personalized approach taken by Ashbourne Insurance, which sets them apart from online comparison websites. The company's staff take the time to understand individual needs, explain policy details clearly, and provide tailored solutions.
Competitive Prices
Many reviewers have mentioned that Ashbourne Insurance offers competitive prices, often beating quotes from other companies. This, combined with their excellent service, has led to a high level of customer loyalty.
Long-Term Customer Satisfaction
Several customers have been with Ashbourne Insurance for over 20 years, testifying to the company's ability to build strong, long-term relationships with its clients.
Criticism
One customer expressed dissatisfaction with an additional charge on their policy, which they felt was not adequately explained.
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