Protecting Your Passion, Protecting Your Business
At Shearwater Insurance Services, we pride ourselves on being the leading equestrian insurance brokers in the UK. With over 25 years of experience in the industry, we have built a reputation for providing expert insurance solutions to the equestrian community.
Our Story
Shearwater Insurance was established in 1992, initially specialising in horse insurance. Over the years, we have expanded our range of policies to offer one of the most comprehensive ranges of equestrian insurance policies in the market. From horsebox and trailer insurance, to stunt performer and personal accident insurance for horse riders, equestrian buildings and liability insurance for livery yards, we're confident in our abilities to deliver a policy that suits our client's individual equestrian needs.
Our Expertise
Our experienced and professional staff are dedicated to providing our customers with the sort of personal service that we have made our trademark. We understand the intricate needs of horse owners, riders, and equestrian businesses, and we strive to provide insurance policies that offer the right protection and value for money.
Our Services
We offer a wide range of insurance services, including horse insurance, horsebox insurance, personal accident insurance, liability insurance, and equestrian buildings insurance. Our specialist policies are designed to cater to the unique needs of the equestrian community, with options to suit individual horse owners, riders, instructors, and equestrian businesses.
Our Commitment
At Shearwater Insurance, we are committed to putting the customer first. As an FCA-regulated independent broker, we are dedicated to treating our clients fairly and suggesting insurance policies that genuinely serve their best interests. We only recommend products that we believe are suitable for our clients, and we strive to provide exceptional customer service and claims handling.
What Our Clients Say
Our clients rave about our commitment to customer service, competitive pricing, and comprehensive insurance policies. From event riders to livery yard owners, our clients trust us to provide them with the right insurance solutions for their equestrian needs.
Overview of Reviews
Shearwater Insurance has received a mix of positive and negative reviews from its customers. The positive reviews praise the company's knowledgeable staff, excellent service, and competitive pricing. On the other hand, the negative reviews criticize the company's staff for being rude and unhelpful.
Positive Experiences
Many customers have had positive experiences with Shearwater Insurance. Ian and John are particularly praised for their knowledge and helpfulness. Customers appreciate the company's ability to explain complex insurance details in a clear and reassuring manner. The company's pricing is also commended, with several customers mentioning that they received better quotes than from other insurance providers.
Negative Experiences
However, some customers have had negative experiences with Shearwater Insurance. One customer had a rude and obnoxious experience with a staff member, while another customer was unhappy with the company's cancellation policy and the way they were treated by the staff over the phone.
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