Expert Solutions for Your Heating Needs - Services You Can Trust
Our Expertise in Boiler Services and Gas Safety
PlumbRight boasts over 30 years of experience in the gas installation and service industry. With a team of skilled engineers equipped with extensive knowledge of leading domestic boilers and appliances, we provide comprehensive solutions for all your heating and plumbing needs.
Our Services
We offer a diverse range of services to ensure your complete peace of mind:
Boiler Breakdowns & Repairs
- 95% of boilers are repaired within the hour.
- Extensive experience with Vokera, Sabre, ProCombi, and Sime boilers.
- Stocked with hundreds of spare parts, minimizing delays in repairs.
Boiler Servicing
- Annual boiler servicing for just 25.
- Comprehensive check-up adhering to 'Gas Safe Register' guidelines.
- Identify potential issues before they escalate into costly breakdowns.
New Boiler Installations
- Competitive prices for high-efficiency condensing boilers.
- Professional installation by qualified engineers.
- 5-year guarantee on all new boilers.
Additional Services
- Power flushing to remove boiler scale and sludge.
- Landlord gas safety inspections (CP12).
- Comprehensive breakdown insurance plans starting from just 13.95/month.
Our Commitment
At PlumbRight, we prioritize:
- Customer satisfaction: We are driven to deliver exceptional customer service, responding promptly and efficiently to your needs.
- Quality workmanship: Our engineers are skilled and experienced, ensuring your heating system is installed, repaired, and maintained to the highest standards.
- Transparency: We provide clear and concise information about our services and costs.
Our Promise
We are dedicated to keeping your home comfortable and your mind at ease. By choosing PlumbRight, you can expect:
- Prompt response and personalized attention.
- Guaranteed workmanship and quality parts.
- Competitive prices and transparent billing.
- Friendly and professional customer service.
Contact us today for reliable and efficient boiler services in Surrey and beyond!
Overview of Customer Experiences
Professionalism and Service
The reviews highlight a mixed bag of experiences with regards to professionalism and service. Some customers have reported excellent service, praising the company's prompt response, efficient work, and polite engineers. On the other hand, some reviewers have had negative experiences, citing unprofessional behavior, rudeness, and a lack of consideration for tenants and customers.
Heating System Repairs and Installations
The company's technical abilities in heating system repairs and installations seem to be a strength, with several reviewers praising the quality of work and the resulting performance of their heating systems.
Criticisms and Areas for Improvement
Some reviewers have criticized the company's lack of professionalism, citing instances of rudeness, yelling, and cursing. Others have reported difficulties with scheduling appointments, with some engineers failing to turn up or leaving a mess behind.
Landlord and Tenant Experiences
The reviews suggest that landlords have had a generally positive experience with the company, praising their helpfulness and professionalism. However, some tenants have reported negative experiences, citing unprofessional behavior and a lack of consideration for their needs.
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