A Legacy of Excellence in Heating and Engineering Solutions

ThermoServ boasts over 40 years of experience in the field of heating and engineering, serving both the commercial and domestic sectors across London, Surrey, and the South East of England. Founded in 1977, we have evolved into a trusted and reliable partner, known for delivering exceptional customer service and tailored solutions to diverse needs.

Commercial Services: Expertise at Your Disposal

Our team of experienced engineers is Gas Safe registered and trained to handle all types of commercial heating breakdowns, from emergencies to minor faults. We offer comprehensive services covering:

Maintenance and servicing of all commercial boilers and HVAC systems
Installation and repair of heating equipment
Power flushing and emergency repairs

Industrial Services: Continuous Improvement and Expertise

We believe in continuous development and invest heavily in training our industrial clients. Our skilled engineers can assist with:

Installation, maintenance, and repair of industrial boilers
Troubleshooting and resolving technical issues in complex systems
Comprehensive preventative maintenance plans

Domestic Services: Home Comfort, Guaranteed

For domestic clients, we prioritize efficiency, reliability, and personalized attention. Our comprehensive services include:

Boiler installation, servicing, and repairs
Comprehensive inspections and diagnostics
Repair and maintenance of all central heating systems
Emergency repairs to keep your home warm and comfortable

Education & Training: Empowering the Next Generation

We take pride in our commitment to education and training, particularly within the local community. Our team works with over 400 schools across the South East, providing:

Planned preventative maintenance
Responsive repairs and installations
Educational workshops and training programs

Our Values: A Foundation for Success

At ThermoServ, we are driven by:

Integrity and professionalism: We uphold the highest ethical standards and deliver transparent, clear communication.
Customer-centricity: Your satisfaction is our top priority, and we strive to exceed expectations.
Innovation and expertise: We invest in continuous development and stay abreast of technological advancements.
Teamwork and accountability: Our talented team is held accountable for delivering exceptional results.

Update Share

Positive: Despite the majority of negative reviews, a few reviewers had positive experiences with Thermoserv, praising their efficient service and friendly staff.

Negative: Reviewers expressed widespread frustration with Thermoserv's poor professionalism, cancelled appointments, and aggressive behavior from their engineers.

Initial Impressions

The majority of reviews for Thermoserv suggest a disappointing experience, with multiple reviewers expressing frustration and anger towards the company's service. Several reviewers mentioned poor professionalism, punctuality, and responsiveness, which led to a range of issues, including cancelled appointments, rudeness, and overcharging.

Common Issues

A common theme among the negative reviews is the lack of professionalism and consideration shown by the company's engineers. Several reviewers mentioned being treated poorly, with insults and aggressive behavior directed towards them. Additionally, there were issues with cancelled appointments, with one reviewer stating that an engineer did not turn up at all without notice.

Positive Experiences

However, there are a few positive reviews that stand out. Two reviewers praised Thermoserv for their excellent service, with one reviewer stating that their heating was fixed quickly and efficiently. Another reviewer commended the company for their friendly and reliable service, with high praise for their punctuality and professionalism.

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