Mason & Stokes Funeral Service is an independent, family-run, local business based in Cheltenham. Established in 1853, our funeral directors are owned by the Mason family and run by mother and daughter Joy Mason and Jessica Bryars. With over 160 years of experience, we have built a reputation for providing compassionate and professional funeral services to the local community.
Our team is dedicated to helping families make necessary arrangements and offering support and guidance during difficult times. We understand the importance of tailoring our services to meet the unique needs and wishes of each family, ensuring that every funeral is a true celebration of life.
Our Services
We offer a range of services to help families plan and prepare for a funeral. Our pre-paid funeral plans allow individuals to specify their wishes and pay for the funeral director's services in advance, providing peace of mind for them and their loved ones. Our bereavement services provide support and guidance to families who have recently lost a loved one, helping them to navigate the funeral planning process.
Our Chapel of Rest offers a peaceful and serene environment for families to say their final goodbyes. We also have a range of vehicles available, including limousines, to transport mourners to and from the funeral service.
Our Commitment
At Mason & Stokes, we are committed to providing exceptional funeral services that meet the highest standards of quality and compassion. We believe in transparency and honesty, and our prices are clearly listed on our website to ensure that families know exactly what they are paying for.
Our team is dedicated to providing support and guidance throughout the funeral planning process, and we are always here to answer any questions or concerns that families may have.
Outstanding Service
The reviewers have consistently praised Mason and Stokes for their exceptional service, professionalism, and sensitivity. They have handled numerous funerals, including those of family members, friends, and respected members of the community, such as a 97-year-old WW2 Veteran. The team at Mason and Stokes has consistently gone above and beyond to provide a smooth and painless process, making a difficult time easier for those grieving.
Personal and Professional Touch
The reviewers have highlighted the personal and professional approach of the team at Mason and Stokes. They have a reputation for being a family-run business, and this is reflected in the way they treat their clients. The team is described as being friendly, professional, and personal, with a deep understanding of the needs of those they serve.
Recommendations
The reviewers have consistently recommended Mason and Stokes to others, stating that they would use their services again and recommend them to anyone. They have also praised the team for their ability to make the funeral process as simple and painless as possible.
Disappointing Experience
However, one reviewer, Samantha Cox, had a disappointing experience with Mason and Stokes. She felt that the team was cold and insensitive, with no compassion or understanding. She was required to pay full payment upfront, and went on to arrange a new funeral director for her friend's funeral.
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