Honouring Life, Celebrating Memories
Here at Alexander Burn, we understand that the loss of a loved one is one of the most traumatic and distressing events in anyone's life. That's why we're dedicated to providing families with the practical guidance and emotional support they need during this difficult time. Our team of experienced and highly skilled staff are on hand 24 hours a day to provide support in times of loss.
Our Services
We offer a range of services to help families through the funeral process, from funeral planning and arrangements to bereavement care and support. Our services are designed to provide a reliable and respectful service that meets the unique needs of each family we serve. We're proud to be a full member of the National Association of Funeral Directors (NAFD) and adhere to their Code of Practice in all areas of our work.
Our Facilities
We have four funeral homes located in Bishops Cleeve, Cheltenham, Tewkesbury, and Winchcombe, each of which has been renovated to our specification to provide modern and comfortable facilities for families. Our premises are designed to provide a peaceful and dignified environment for families to say their final goodbyes.
Our Commitment
We're committed to providing the highest levels of bereavement care in our community, and we're proud to be an independent family-run firm of funeral directors. We regard it as an honour to be able to assist families at such an important time, and we're dedicated to providing meticulous attention to detail, together with courtesy, respect, and politeness.
Our Membership
We're proud to be members of the National Association of Funeral Directors (NAFD) and the National Society of Allied and Independent Funeral Directors (SAIF). These memberships demonstrate our commitment to providing high-quality professional care for the bereaved, and our dedication to serving the needs of our local community.
Overall Experience
The reviews are largely positive, with most reviewers expressing gratitude and praise for the services provided by Alexander Burn Funeral Directors. The funeral directors were commended for their professionalism, kindness, and attention to detail.
Positive Experiences
Many reviewers praised the compassionate and supportive nature of the funeral directors, stating that they felt comforted and guided throughout the funeral process. The staff were described as "amazing", "professional", "respectful", "caring", and "kind". Several reviewers appreciated the personalized service, with funeral directors taking the time to understand their wishes and tailor the funeral to their needs.
Negative Experience
One reviewer, however, had a negative experience with a rude and aggressive funeral director from a different funeral home, who approached them in the car park and told them to leave. The reviewer felt intimidated and bullied, and was disappointed that the company did not take action when they complained.
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